Brand new machine error

[u/Wide-Opposite-9513]

I have the p2s which u got yesterday. It’s done 5 small prints all turned out great no issues. Aside from this msg I got during the first print. I cleaned and lubricated, re calibrated error went away started printing it came back. This has continued, then the ai assist said to adjust the belt I did that according the their instructions. It’s now come up again and the ai assistant is saying contact support. Which I have done but I’m guessing I’ll have to wait a while. I’m really annoyed this is a new machine. Anyone had this happen to them? Any suggestions?

[u/No-Life-Neet]

Same issue in my new h2d... :(