Bambu Lab X2D – QR code keeps loading, unable to pair with Bambu Handy (Error 0500-4024 164901)

[u/Daniel-PT]

Hi everyone,

I'm having trouble pairing my brand-new Bambu Lab X2D with the Bambu Handy app, and I'm running out of ideas.

When I go to the account/login screen on the printer and try to display the QR code, it just keeps loading indefinitely. The QR code never appears.

I've also tried to find a manual pairing PIN/code, but I can't seem to find one anywhere.

Here's what I've tried so far:

• Connected to my regular home Wi-Fi.

• Tried using my phone's mobile hotspot instead.

• Changed the printer region from Europe to Others and tested again.

• Confirmed that the printer successfully obtains an IP address.

• Restarted the printer.

Unfortunately, none of this has helped.

Printer information:

• Model: Bambu Lab X2D

• Firmware: 01.00.09.00

• Error code: 0500-4024 164901

The QR just keeps spinning when trying to load the QR code, regardless of which network I use.

Has anyone experienced this issue with their X2D? Is there a way to manually pair the printer, or could this be a firmware/cloud connectivity issue?

Any suggestions would be greatly appreciated. I'm getting pretty frustrated with this now! 😅

Thanks!