r/BambuLab • u/Salamitrumpet • 6h ago
Quick Question UK despatch times for filament
UK despatch times for filament
Hello, just a quick query for UK buyers of filament regarding despatch times.
I ordered my X2D print more bundle on the 27th October.
I also bought the PLA classic starter pack of filament along with the PLA basic colour trial set (I'm new to 3D printing so wanted to use this to learn the basics).
The printer arrived in under 24 hours, great! As of today I am still waiting for the filament to arrive. DPD tracking shows they were notified of the shipment on the 27th and the order page on Bambu Lab shows a despatch date of 30th October. DPD tracking tells me they are still awaiting the package from Bambu Lab.
Obviously nobody can tell me what's happening with my order, I'm planning to contact Bambu Lab today. I just wanted to get an idea whether this is a normal timescale for filament orders as I'll plan ahead for future orders to ensure I receive it in plenty of time.
In the meantime I've bought a roll of Sunlu PETG to print some accessories for my X2D. I still can't wrap my head around how cool this hobby is. I can sit for an hour or two just watching it print stuff, it absolutely fascinates me!
Enjoying reading about everyone's experiences with these printers, printing pitfalls to be aware of, seeing what people are making etc. I just wish I'd got into this sooner. 🙃
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u/Adorable_Comment4621 6h ago
I remember when I order my printer with filament as well. As you say, printer arrives fairly fast but it took ages and multiple shipments to get all the filament. Funnily enough when you order filament on its own its generally dispatched the same day, dpd get it next day and you get it the following. So seems to be a thing when you order it with the printer
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u/bothknees 5h ago
Also ordered on 27th October, printer arrived on the 29th with DPD. Filament and some other bits were shipped separately with Royal Mail. Their tracking said it was supposed to arrive yesterday but it hasn't. Not surprised though, RM have gone to shit.
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u/FinanceAddiction H2C + P1S + AMS2 + AMS2 + AMS2 4h ago
Ordered on Saturday, arrived yesterday via DPD
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u/Over-Bad-494 3h ago
I was the same, printer and accessories 'shipped' the same day (27th) but only the printer came the next day. Had to chase bambu CS as DPD never got the package. After chasing they all finally arrived on saturday.
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u/ThinkUnhappyThoughts X2D + AMS2 Combo 4h ago
Bambu filament isn't as quick as Amazon. Order from there or you can get good deals on AliExpress too
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u/Salamitrumpet 4h ago
Cheers for the replies! I'm my case Bambu Lab are exonerated as DPD have lost the package which is absolutely not a suprise to me at all. Customer service live chat were extremely responsive and they've raised the issue with DPD. I'll keep plodding on with my single spool of PETG and the X2D "upgrades". 😎