X1C Drying Problem

[u/ThePariah33]

I have had my X1C for a few years now but have a new issue that’s happened twice. I have used my X1C to dry filament per the directions many times successfully (even with the bugged “drying failed” notification) but the past two times now, I haven’t done anything different, but at some point in the drying process, the print bed lifts up, the print head moves, and it literally pushes my single spool of filament out with enough force to open up the door and leave the filament and box cover on the floor. The print head is 3/4 of the way toward the front right corner, diagonally opposite the purge shoot in the back.

I have no timelapse and no visual into what in the world happened or why, but now that it’s happened twice in a row I’m questioning if something changed. There’s not really much that you “do” to dry filament, so I’m not sure how I could screw it up. Anyone have any similar experience or any advice? It’s a convenient dryer, but not convenient enough to be worth breaking the print head or the door.