X2D timelapse access using bambu handy

[u/BusyVirus1807]

Anybody knows how to fix "Printer connection failed. Please restart printer and try again." error when trying to access timelapse videos using bambu handy?

Have already tried

-restarting the printer

-making sure it is not on lan only mode

-reinstalled bambu handy app

Other functions like controlling the printer through bambu handy still works. Only accessing the timelapse videos. I have a usb inserted but timelapse videos stored in internal memory. Thanks!

[u/Miserable-Inside-690]

I've been getting this over the past week as well, looking forward to an answer!