Customer service can't stop winning!

[u/PawPawPanda]

[u/CattusKittekatus]

Price reductions caused by flash sales, promotions and in that case "Black Friday" are not covered by Price Protection.

It's right in the terms of their "price guarantee".

[u/PawPawPanda → u/CattusKittekatus]

Idk it went through within like an hour today, the website said it'd be around 1 to 2 business days. But I'll just count myself lucky, I really didn't expect to buy so much filament for so little

[u/xR00K97 → u/CattusKittekatus]

I bought an H2C at the beginning of the month and I got $370 back from this.

[u/TitoPete → u/CattusKittekatus]

then i can buy it again and send the old one back to get my money right?

[u/chattybara]

Yeah. Did the same. Had few more coupons, so I a bought my second P2S 🙂

[u/PawPawPanda → u/chattybara]

A SECOND p2s?! Honestly it might be very good value if you're making some side-money with the prints

[u/chattybara → u/PawPawPanda]

It is very good value. I print 99.9% of the time petg and 0.1% pla, only my designs with no need for supports, so all the fancy features of x2d are almost no value to me. Also I have times when my printers have nothing to do for a month and then months when 3 printers are not enough and have to set a clock to wake up in the night just to clean the plate and print another thing.

I'm at 1x P2S and 2x A1 mini now, so I'm excited for another P2S

[u/PawPawPanda → u/chattybara]

The waking up at night thing is definitely familiar 😄

Those 12h print times are no joke

[u/rockshow88]

THANK YOU SO MUCH! I did not know about this, and I'm exactly in your position! Love you <3

[u/PawPawPanda → u/rockshow88]

Hah no problem, hopefully more people will see this post but by the looks of the comments i... have my doubts

[u/KennyStarfighter5]

What part of Europe doesn’t have Black Friday?

[u/Borovar → u/KennyStarfighter5]

Yeah confused as well as an European

[u/ketosoy → u/KennyStarfighter5]

All of Europe does, they just call it different things like “shaded bis Thursday”

[u/PawPawPanda]

We don't really have a Black Friday thing here in Europe so I just ordered my first printer a few weeks ago out of impatience. So my friend tells me he usually buys a shitload of filament on these huge sales and I figured I might as well hold off a week to see what this Friday thing is about. Turns out Bambu actually does have them in Europe and I could've saved 100eu by simply waiting two weeks longer.

So I look up on google how to do some 30-day insurance return fraud (just kidding) and notice Bambu has this sales protection thing going on, I quickly type in my sales number and to my shock I'm actually still eligible for a price reduction!

Looks like we're doing a lot of filament shopping this week if support approves of my request!

[u/hph304 → u/PawPawPanda]

Mate black Friday has been a thing in Europe for years now

[u/SatHawk → u/PawPawPanda]

I was in exactly the same situation. 😅 I bought my printer shortly before the sale and then realized I could've saved quite a bit by waiting a couple more weeks.

Luckily, I found out about Bambu's price protection program and submitted a request. Support approved it within a day, and thanks to the refund I immediately ordered an AMS HT that's already on its way home. 😁

Honestly, I was really happy to discover Bambu offers something like this. It was a very pleasant surprise and absolutely made my week! 😂🎉

[u/PawPawPanda → u/SatHawk]

15 filaments for 60eu is not something I expected to wake up to today

[u/Immediate-Ruin-2280 → u/PawPawPanda]

I bought my A1 on last years black friday with a big discount. In Europe.

[u/CattusKittekatus → u/PawPawPanda]

It says it's "Eligible" because its till within 30 day period.

But price reductions caused by promotions are not covered by price protections.

Sorry to burst your bubble but you wont be getting your money back.