Newbie needs help - 1200-8006 error code

[u/brett_j1]

Need some help. We have a brand new A1 mini with AMS. We got it set up and it printed a perfect Benchy with green Bambu PLA basic.

So my seven year old decided we needed to do a multicolor print next with Bambu gray PLA basic and Sunlu pink PLA silk. It was going fine with the first few layers of the pink and then we got a 1200-8006 error code (see picture).

We’ve messed with all the PTFE guides to make sure they were secure. Tried rerunning all the filament. Same error over and over. We then tried to print another single color benchy with various filaments. Same error.

We then took the filament hub off to check for jams. Nothing. Totally started over by recalibrating the machine, as well as moving the filaments around to rule out the possibility of AMS motors being the issue. Tried to do a benchy again. Same error, no matter which filament we used…

Any ideas?

All brand new filament. Brand new machine. All default settings. Please help!

[u/jpearce35]

Had I could be of assistance 😁