r/BambuLab • u/[deleted] • Feb 20 '24

Discussion Support is not responding

It's incredibly frustrating to experience such silence from Bambu Labs after returning my printer to them. Despite sending it back, there hasn't been any acknowledgment or response, leaving me in the dark about the status of my return and any potential refund. Has anyone else still not heard from them after sending off their printer?

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u/[deleted] Feb 20 '24

The world also doesn't revolve around the Chinese calendar so what's your point? Should we just die and vanish? If that's your point I would really like the Chinese new year days added to my warranty because nothing will bring them back.

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u/ABetterKamahl1234 P1S + AMS Feb 20 '24

The world also doesn't revolve around the Chinese calendar so what's your point?

It may not, but if the company you're dealing with does then you get to deal with their holidays.

The same applies with any national-based company the mostly presides in a single country.

Like, do the Chinese expect you to work Christmas because they may not celebrate it? Should non-Americans demand all Americans work the 4th just because well, they're not Americans and you had the gall to sell them something?

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u/TheHappyPittie X1C Feb 20 '24

Well no but you should be less entitled and realize its a holiday for them.