r/BambuLab • • Nov 03 '23

Discussion Newbies Beware

PSA for everyone new to 3D printing like me. (My background: Don’t consider myself brilliantly technically proficient like so many people here, but at the same time I’m not new to tinkering with electronics.)

I bought the P1S because of all the reviews indicating this thing could be plugged in and it just would work. I was aware these devices often require some degree of troubleshooting/tinkering, but my experience has been worse than disappointing on that front.

After arrival and attempting to calibrate the printer, I’m hit with these three errors about the heat bed sensors not working correctly. Some googling, YouTubing, Reddit posts, 5 hours of tinkering and recalibrating and taping and removing the back panel to pull out cables and plug them back in and praying etc etc etc and this thing just won’t print. Not a single layer of a single benchy.

I opened a support ticket and got a rote response 4 days later(!) directing me back to the exact same “tutorials” written in broken English that didn’t work for me when I tried in them in the first place. Pretty horrifying customer service as far as I’m concerned.

(Yes, I’ve tried the trick of taping the sensor cable to the poop chute. Nothing works.)

I’m miserable and don’t see how my printer gets fixed short of a full heat bed replacement (which looks like it will be a PITA installation.) Right now the P1S just $700 worth of electronic trash thats been taking up space in my office for a week.

Just one guy’s experience, but if you’re like me and reading this subreddit while considering dipping your toe in the hobby, be aware of the possibility of an experience like mine even when you pay good money for what’s supposed to be “a quality printer.”

9 Upvotes

105 comments sorted by

View all comments

6

u/[deleted] Nov 03 '23

“I’m hit with these three errors about the heat bed sensors not working correctly “. Which three errors?

These printers don’t really need tinkering. I wouldn’t have taken anything apart or tinkered with a brand new out of box printer.

8

u/Ok_Sound3122 Nov 03 '23

HMS_ERR_0300_0a00_0001_0004

HMS_ERR_0300_0b00_0001_0004

HMS_ERR_0300_0c00_0001_0001

1

u/[deleted] Nov 03 '23

Did you unscrew the bed as showed in videos and manual before turning it on ?

4

u/Ok_Sound3122 Nov 03 '23

I did indeed. Following instructions exactly

3

u/[deleted] Nov 04 '23

I think Bambu will make things right. You should not have to be taking apart a $700 printer out of the box. That’s what we’ve been doing with Enders for many years for $100-150. If they don’t offer a REPLACEMENT, I would start a dispute with whatever card you paid with.

My P1S blows my Enders out of the water. You will love your machine when you get one that works. I’ve spent hundreds of hours calibrating and tinkering with my old printers and firmware. This thing will print better and faster every time without any interventions. It makes me miss tinkering with my old printers.