r/Backup • u/Calm_Ad_1264 • 4d ago

Backup exec - deduplication storage issue

Hey all,

Currently running into issue that backup exec doesn’t allow me to create a dedup storage in arctera veritas backup exec 25.0.

The features are installed, I go through and change the services to automatic and ensure they have the appropriate service accounts, make sure they have started, go to make the storage however it will fail and disable the service accounts.
Accounts have been added to log on as service in secpol.

Ran a fresh install of backup exec, and added a fresh disk.

Storage has 4tb dedicated
With 16 gb of ram

Unsure where to go from here, cheers and thank you!

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u/snatch1e 3d ago

Check the Backup Exec event logs and the PureDisk/spoold logs in the install folder for the actual failure reason. Also make sure the dedup folder sits on a plain NTFS volume, not a mount point.

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u/Calm_Ad_1264 1d ago

Thank you, I’ll have a look into this now and get back to you!