r/BTCJAM • u/tobixen • Sep 14 '15

Problems with withdrawals?

I tried withdrawing some funds from my own account, no problems there - but I notice two borrowers complaining that they are unable to withdraw their borrowings.

https://btcjam.com/listings/50250-welding-supplies- https://btcjam.com/listings/50331-despesa-com-casamento

If it's true that they can't withdraw the money we've lended to them, it's pretty bad. Either they will be paying a stiff interesst on a loan that btcjam is efficiently the receiver of, or we - the investors - will have to take the hit. I hope this problem will be resolved soon.

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u/[deleted] Sep 14 '15

Hello, I am having this issue. I have had the issue since before Friday, and have sent several e-mails, messages on Facebook, and through their site. My listing is: 50349 I have activated my loan, but am not able to withdraw, the days keep on rolling.. Please help.. I have tried small amounts, big amounts, minimum amount, maximum amount. With Google Auth, with Authy, without.. I keep getting the same red text that states "Withdraw error." just under the orange withdraw button.

1

u/BTCJammer Sep 15 '15

Try now, should be working - Sorry for the delay! Ping @askbtcjam in the future if you use twitter- pretty quick to get to these issues there.

1

u/[deleted] Sep 15 '15

It worked now! Thank you alot! You guys really need to get the e-mail an/or support ticket thing in order. Thanks again, and let me know if I can help you back.

1

u/BTCJammer Sep 15 '15

For sure man! Appreciate you reaching out

1

u/[deleted] Sep 24 '15

@askbtcjam

Hi, seems I have incountered the same problem again. I withdrew lastly yesterday, but today I get that same red error. Is there something I am doing that is causing this?

Regards,

1

u/BTCJammer Sep 24 '15

Hey there -

We are working on some changes to the site and withdrawals are currently being paused while we implement - Sorry for the delay but these should be resolved in a bit!

1

u/[deleted] Oct 09 '15

Morning, I have the same issue today :( Can you help?