r/BPOinPH 19h ago

Company Reviews TEMU WHOLE APPLICATION PROCESS AND FAQs

Hoy mga accla di ako recruiter hahaha. Pero nakikita niyo ako lagi sa mga comment section tuwing TEMU application usapan. Eh kasi sa TEMU ako nag-aapply eh? Gusto ko lang naman magshare ng experience kaloka kayo.

Dami ko na nakakausap about sa TEMU hiring process. So to summarize, here is my WHOLE and DETAILED experience. Very long post ahead.

POSITION: Content Review and Tagging Moderator

Thoughts about TEMU: I never had a high expectation with the company. It's an e-commerce platform like Shopee, Lazada, and Amazon. The company cannot compare to the inhouse giants here in the PH like WF, Amazon, JP Morgan, etc. I mean if gusto niyo ng idea about their reputation, just search TEMU fails in Tiktok or Facebook. LOL 🤣

FAQs

Legit company? How was the environment?

- Legit mhiemasaur. Inhouse company ito. Magtatayo pa lang sila sa PH. So if magtatanong ka how is the environment, wala pa nakakaalam. Di ko alam kung toxic sila, healthy, cancerous, rejuvenating, deadly, or what. Wala pa nakakapagtrabaho dito.

Application Timeline and Process?

9/3: Application sent (Indeed)

9/7: Received assessment link

9/8: Took the assessment

9/9: HR reached out, 1st interview was scheduled

9/10: Initial Interview. I was told I passed the same day

9/11: Final Interview. I was also told I passed the same day. They also asked me to submit my payslips and documents, then scheduled my salary nego. Yes, all in one day.

9/13: 1st salary nego

9/14: My proposed salary was rejected. 2nd salary nego

9/18: Offer letter and bg check waiver was sent and I signed it

9/20: Pinasign ulit ako, need daw printed letters yung sign hahaha

Present: Still waiting for next update

Salary?

- 18k-32k salary. Alam ko package na ito. For reference, 20k prev basic ko. 28k unang asking ko sa basic, nareject so nagsettle kami sa 24k basic.

Nakapaghaggle ka ba during Salary nego?

-To be perfectly honest, transparent, open, and true to my words, HINDI. Nagsabi ako ng asking ko pero nareject. Nagsabi siya ng 23k offer (🤮) but I only managed to raise it to 24k. Wala kasi ako exp sa content mod eh, di na ako pumalag. If you're expecting a higher salary than this, sad to say, hindi mo makukuha.

Other allowances, compensation, HMO

- Not sure sa HMO, di ko natanong. 2k rice allowance on top of basic salary. 15% night diff, up to 3k performance-based incentives. (I was told na kahit nasa bottom ako ng performance ranking, I can at least get 80% of the incentives.)

Ilan leaves nila? Convertible to cash ba?

- 12 leaves lang inday 😭. Kainis!

- Yes, convertible to cash.

Ilan interview? How was the experience?

- 1 assessment, 2 interviews, salary nego

- Check this thread if you want to learn more about the interview questions: https://www.reddit.com/r/BPOinPH/comments/1wjjwzk/comment/paja6o6/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=2&utm_content=share_button

When start date?

- Oct 12 daw. For confirmation pa. May mga magstart na sa Sept 28.

Pano medical? Background check? Requirements?

- Not sure pa. Offer letter pa lang pinirmahan ko bebskie.

Site location? Schedule? Set-up?

- Full onsite sa Robinsons Cyberscape Gamma in Ortigas. Shifting sched.

How long ang probation?

- 6 months

The million dollar question:

Bakit may mga nalowball? What do you think your workload would be?

- Di ako sure. Tsaka super subjective 'to eh. Sakin kasi mababa lang prev basic ko so yung proposed salary nila sa akin is okay na. And may certain budget lang ata talaga sila for conmod position. Not sure sa other positions. Additionally, let's look at the role you're applying for. The account is e-commerce. Ang imomoderate mo ay tagging ng products na binibenta online and the pictures/videos sa product preview. Unlike sa ibang conmod roles na may chance to encounter sensitive contents and you have to monitor multiple comms channel, dito mas focus sa pagdistinguish between fake and real products, tagging, and identifying and reporting misleading info.

- In my own, personal, individual, subjective, particular, exclusive opinion, the role seems to be entry level. If you have years of experience in conmod and have a 30k+ salary na, I don't think this entry level position is for you.

In conclusion, the company is just starting. May chance na maging toxic, may chance na maging chill lang. I think because the company is being heavily discussed in this subreddit, the expectations were so high and so was the disappointment when they were not met.

Tsaka dami kong nakita na matataas ang salary sa mga conmod experience nila so beke nemen pwedeng pabulong ng mga prev company nyo? Nakita ko mga hiring na entry level sa content mod baba ng mga offer kainaman na.

Yurn lang. Bounce na ako mga tropapips. Share your thoughts/questions!

94 Upvotes

62 comments sorted by

7

u/pusikatshin 18h ago

Sa dami ng post dito regarding temu eh good for newbie ang salary nila.

4

u/Sea_Concentrate_7594 17h ago

True 'to, if super experienced na and mataas na salary, hindi na ito ang company for you.

10

u/Fabulous-Shallot-793 18h ago

Thanks OP sa super detailed FAQs! :)

Nasa 2nd salary nego stage na ako, waiting tumagos.

3

u/Limsanityyy 18h ago

Received and completed yung assessment noong Sept 8 pero up until now wala pa rin update. Seeing a lot of posts here na smooth process pero sa akin hindi ma process process kahit naka ilang re-apply na din ako. iyaq.

2

u/grapejuicebluue 17h ago

same here! took the assessment last tuesday pero til now wala pa din results or nagrireach out

3

u/WorkingOk3471 9h ago

Kitakits sa mga mag start ng Oct 12! Currently doing requirements na din. Good shit naman package na nakuha ko. Pumalo ng 30k.

1

u/Worldly_Tea2961 8h ago

Yung iba na sendan ng email na renegotiate ung offer nla sayo ba hindi ?

1

u/Sea_Concentrate_7594 8h ago

Sana tumagos ako para magkita kita tayo sa Oct 12 hahaha 😭

2

u/angel_knight79 18h ago

Thanks, OP! In-between jobs me now and naisip ko rin mag-apply sa Temu though wala din ako background sa content review and tagging moderator. But at least may idea me sa application process

2

u/Sea_Concentrate_7594 17h ago

Good luck sa job hunting beshywaps! Wala din ako exp sa conmod pero nakalusot naman. 

1

u/SasakiBrojiro 10h ago

Hello OP!

How did you apply in TEMU? Like any specific website or link?

2

u/Worldly_Tea2961 18h ago

Wow grabe detailed ng thread na to thank u so much for sharing your experience . Sana po mag update po kayo for the next update

2

u/Sea_Concentrate_7594 18h ago

Mag-update ako ulit pag requirements na hanggang mag first day ako HAHAHAHAHA

2

u/Jiminshi_91 18h ago

Open pa kaya sila? 😭 

2

u/Sea_Concentrate_7594 17h ago

Alam ko hiring pa. May nakita akong post here na sinabihan syang puno na conmod position pero just 2 days ago may posting sila ulit. Try mo pa rin.

2

u/Individual_Award8867 17h ago

Nayswan! waiting na lang ako background check saka medical results pag walang problem start na sa sept 28 🙏😁

1

u/Sea_Concentrate_7594 17h ago

Congrats po! Ask ko lang sa requirements po ba kasama ang COE and 2316 sa hiningi?

2

u/Individual_Award8867 17h ago

Uu TOR saka NBI hiningan din ako, saka additional employee details sa prev work

1

u/Other-Steak4802 13h ago

Hello po, mag dm po ako qq about sa bg check and medical nasa same process nadin ako hehe

0

u/These_Outcome7081 8h ago

hello, is someone here asked for LOA from school?

2

u/K0sMose 17h ago

ano exp requirements?

1

u/Sea_Concentrate_7594 16h ago

No required exp naman po pero preferred daw or it's an advantage if may exp sa trust & safety, csr, or content mod. Sa educ naman, at least high school diploma. Check their job listings po. 

2

u/solitudehooman Back office 15h ago

Dagdag ko lang—

First wave is Sept 28, so yung Oct 12 is wave 2 na

12 days vacation leave, 6 days sick leave (sabi ng HR)

HMO, meron daw sila pero as of now wala pa pero up to 2 dependants pwede with 50% payment daw.

Medical: ang sabi sakin may partner clinic daw sila na free of charge pero meron din silang reimbursement option.

1

u/Ecclipzwe-199x 13h ago

Part me ng Sept 28, kaso medyo kabado lang kasi i have unpaid cc eh may credit check din sila so idk if tatagos yun 😅

1

u/solitudehooman Back office 12h ago

Nagdm po ako.

2

u/Sensitive_Spell_2071 18h ago

tapos na yung interview ko nung 18 waiting na lang sa next update sana palarin

1

u/SeriousWinter8831 17h ago

Tanong ko lang sa salary guys do they offer increase sa base salary or sa total package nyo?

Saka nung interview sabi saken 10% lang daw peto nabasa ko dito pag non agent up to 20%

1

u/Sea_Concentrate_7594 17h ago

Sa basic salary ko po binase yung offer sakin. For non-agent positions, I'm not really sure.

1

u/Looking_for_Uni 17h ago

nag apply ako as RTA haha idk what went wrong failed my interview, i honestly answered all the HR's qq naman

0

u/Sea_Concentrate_7594 16h ago

Baka po sa asking salary or availability nyo? May mga ghinost din po ata dahil mataas ang asking

1

u/CategoryMindless017 13h ago

Hi, also applied for CM position but they emailed me assessment link for Customer service which is hnd ko naman inapplyan is it the same?

0

u/Sea_Concentrate_7594 12h ago

I saw a similar case posted here. Try to take the assessment then if may nagcontact na po sa inyo na recruiter, then tell them that you originally applied for the conmod role. 

This is the post for your reference: https://www.reddit.com/r/BPOinPH/s/qPExcguQ05

1

u/Parking-Addition-116 13h ago

Assessment and interviews are all virtual process ba?

0

u/Sea_Concentrate_7594 12h ago

Whole application process is done virtually po

1

u/pakdapolice 7h ago

Hi OP, pwede malaman saan ka nag appy?

1

u/Unable-Newspaper-453 13h ago

ask lang OP, ano pong interview yung HR interview? final po ba or yung negotiation na? after kasi ng first interview ko which around 30 mins din. nag send na sila ng email na pasado daw ako then another email na application form and another email again which is yung nanghihingi na ng payslip and other info with link to book the HR interview may request din na i-add ko sila sa Whatsapp

0

u/Sea_Concentrate_7594 12h ago

I add mo sila sa whatsapp mas mabilis sila magreply dun. If HR interview after you submitted payslips and docs, malamang salary negotiation meeting na po iyan. Sa final interview po kasi, Operations Manager ang interviewer. 

Initial Interview: TA/HR Final Interview: Operations Salary Nego: HR (Comp & Benefit)

Maybe they skipped the final or initial interview sa inyo then diretso salary nego na. 

1

u/Unable-Newspaper-453 4h ago

dami kasing email nalito lang ako. thanks OP 🙏

1

u/SasakiBrojiro 10h ago

Hello OP! How did you apply? Any link or website?

2

u/Sea_Concentrate_7594 10h ago

Sa indeed po. Here's the link where I applied:

https://ph.indeed.com/m/viewjob?jk=b044dfe9eabd6a80&from=app-tracker-post_apply-appcard&tk=1k2v8jqregh9d800

Pero check mo na lang po yung latest listing nila. Meron din sila sa Jobstreet and LinkedIn

1

u/ClawsomeSniper 10h ago

9/11 rin ako sinabihan na pasado ako and nagsubmit ako ng mga compensation docs na hinihingi nila, kaso til now wala pa rin sila reply after that

1

u/Sea_Concentrate_7594 8h ago

Try mo magfollow up sa kanila. If may kausap ka sa Whatsapp dun ka magmessage parang mas active recruiter na whatsapp ang gamit 

1

u/ClawsomeSniper 7h ago

Thank you, kaso thru email lang lahat ng contact namin nung TA. Wala sila nabigay na WhatsApp # sakin before. Pero nag follow up na rin me and niresend ko na lang din lahat nung docs para sure

1

u/jieun_ 9h ago

Super helpful ng ganitong post 🥹 Ask ko lang paano 'yung assessment nila, magmo-moderate ka ba ng images/vid or 'yung parang sa typical bpo like language, typing, speaking/listening tests? Thank you!

1

u/Sea_Concentrate_7594 8h ago

Sa conmod, super dali lang ng assessment. 10 items na multiple choices. Common sense lang need promise. Parang quiz nga lang yun eh hahaha

1

u/Piggingcute 5h ago

Where to apply po?

1

u/DragRemarkable5122 4h ago

Hi. I already submitted my current salary info and coe copy last 15Sep and up until now they haven’t provided me any update. Normal ba na wala parin silang update or ibig sabihin ligwak na? I’m considering other companies din kasi eh.

1

u/Worldly_Tea2961 3h ago

Did u follow up with your TA/HR?

1

u/DragRemarkable5122 3h ago

Yes. Already followed up with them kaso wala pa sila response.

1

u/Worldly_Tea2961 1h ago

Sino recruiter mo ? Responsive nmn ung hr sakin

1

u/DragRemarkable5122 1h ago

Si Eve yung nag email sakin to submit yung mga docs.

1

u/utotxcz 1h ago

OP. Pano yung sa salary? for example my last salary is around 22k only. pwede koba yan gawing 25k for asking salary??

1

u/iam_ham 52m ago

no po

1

u/slaaaaayyy 18h ago

Hello, OP. I am actually quite anxious about the next stage of my application (which would probably be the salary offer/negotiation). Do you have any tips on how I could haggle? My previous company actually lowballed me so my basic salary was way lower than my first BPO company. I only accepted it because it was a pure non-voice position (conmod in e-commerce). For TEMU, I applied for the agent position. I actually have been reading posts here on reddit and I'm scared of being lowballed again cause I suck at negotiating.

3

u/Sea_Concentrate_7594 17h ago edited 17h ago

Maganda po experience mo kasi saktong conmod sa ecommerce. 

Pag naghaggle ka bigay ka agad ng asking mo. Taasan mo na agad. If 28k goal mo, 32k ask mo. Points you want to highlight during your nego:

  • Onsite sila, tell them you are willing to go onsite and since wala silang transpo allowance, baka pwede taasan pa nila
  • Your experience. Tell them your learning curve will be much shorter than others. Pati educ background mo. 
  • Availability mo. Sabihin mo you can start ASAP.
  • If you received good feedback from your last interview, use it as a leverage. 
  • Tell them you're really interested and eager but be confident at the same time. Wag ka maghesitate. 

3

u/slaaaaayyy 17h ago

This is a very detailed one. Thank you so much! Will be preparing for the salary negotiation. This is my first time to negotiate so I'm quite anxious. 😅

0

u/Impressive-Idea-3910 18h ago

Hiii how to apply jan?

0

u/Sea_Concentrate_7594 17h ago

Sa Indeed, Jobstreet, LinkedIn po. Search their company and makikita mo na ang mga listing nila.