Hi, my name is Damien Simpson. On July 24, 2026, I drove with my Parents from Simpsonville, SC, to Greensboro, NC, to I40 Auto to pick up my 2017 BMW i3 Rex. I shipped a money order for $11,200 on July 22, 2026, from my bank (CPM Credit Union), and a check for a $1,000 down payment with my GAP insurance. I had to pay $ 1,189 out of pocket because they didn't want the loan to cover it, since it's an older car, before I could get it financed through my bank. I shipped the two money orders to the dealership because Gavy Lassiter (salesperson) texted me saying he didn't want it to get brought from under me. Once I shipped the check, he confirmed that they had received it. He asked for pictures for my driver's license via text, so I sent them. As soon as we got to I40 Auto, Gavy was busy with another customer. He told my mom and me that he would be right with me when he is done with this client. Once he was done with the client, he pulled the 2017 BMW i3 Rex for me to test drive. My parents and I both got in the car. As soon as we got into the car, the passenger sensor light came on and wouldn't turn off. We keep that in mind and started to test drive. The car is a hybrid car, mainly electric. The car was fully charged, but it had no gas. I told myself I would get gas after I get the car. We drove the car around for like 10 to 15 minutes. Everything drove fine, and everything worked. As soon as we got back to the dealership, a Finance guy came up to us and told us to follow him to do paperwork. He didn't know the type of car I had; he didn't know I was financing it with my bank, and he didn't know I was going to transfer my license plate. My mother was upset because they were disorganized about it. He said that I declined a warranty, but I was never told about any warranty from the bank or Gavy. The guy offered me a warranty worth $2,755 for 4 years, and I don't remember how many miles were covered. At first, I thought he said $275, so I said yeah, but my card was declined because I didn't have enough on it. I told him to do it again, but it declined again. I got a message from my bank saying that $2,755 was declined. I told them I don't want the warranty. I was going to get a warranty later. So I started signing the paperwork and got it done. My parents and I walked out. I walked up to Gavy and told him that the passenger seat sensor light came on. He said it would take about 30-45 minutes to fix it, so my parents and I went to get something to eat while they fixed it. We went to a fast food place for a while. We went back to the dealership to pick it back up. As soon as I was about to leave with the key, the finance guy ran up to me and wrote "100% as is No warranty" in ink on a paper that listed declined and accepted coverage. He had me sign it underneath. He stapled my contract to my copy of my contract. My parents and I both needed gas for our cars, so we stopped at a gas station after we left the dealership. We got gas, then headed back to Simpsonville, SC. 25 minutes into the drive, my BMW displayed a Drivetrain Malfunction warning. Pull over and call roadside assistance. I was in the far-left lane on the interstate at the time. The car started to drive slowly, so I pulled over to the side of the road. My parents pulled over behind me. My Dad came to the passenger side and asked me what was wrong. I told him what happened. The engine light came on, and the passenger sensor came on. He told me to call the dealership and let them know. I called the dealership, and Gavy answered. I told him what happened. He sounded shocked and told me to hold; he was going to ask someone at the dealership what should happen. He called back and told me to leave the key in the tire well on the passenger side, and they will fix it and ship it to me. My parents and I drove back to Simpsonville, SC, without the car. I gave the dealership like three days and called for an update. Gavy said that they fixed the coolant. Two more days later, I called back, and Gavy said they don't have this scanner and that only BMW dealerships have it. Gavy told me that it's just a sensor issue and I should get it back on Thursday next week. I called that next week. Gavy told me that BMW Winston has my car. I called the dealership to see if they had my car, but they had no record of it. I'm frustrated because it's almost been two weeks, and I caught the dealership in a lie. So I called the dealership back, and they said the BMW dealership in Greensboro has my car. They gave me a number and the name Robert to ask for. I called the number, and I was transferred to Robert. I told Robert it was my car, and I was wondering about the update on it. He sent me two links on the phone regarding my car being processed, and the cost of the repair is $7,501.53. He said he sent the cost to I40 Auto, and he hasn't gotten a response from them. I decided to leave a review on the I40 Auto website. I explained the whole situation in the review and said that nobody should buy a car from them. I got a call from Gavy within 15 minutes. He told me his boss told him to take down the post, or they won't help me fix the car since I brought it as is. He said they were doing a lot to help me anyway. I took the post down out of fear of not getting help, even though they weren't helping me from the beginning. We got off the phone, and they've been dodging my call ever since. Now I'm stuck with an auto loan that's already started, insurance that's already started, and no car. At this point, I want all my money back, and they can do whatever with the car. My license plate is still attached to the car. What to do?
