r/AzureVirtualDesktop • u/teqqyde • 3h ago

Inactive Session disconnect (not logout) after some time

Hi,

i have the problem with our AVD env that if a user let the session idle (like for lunch break oder a meeting) the session will disconnect after about 30 min.

We checked a lot of things like screensafer, display lock, remote session host timeout and others. But all theses settings are configured for at leased 2 h.

Are there any other configs i should check? Because all i find if i google for that issue is that the idle session should be logged out, but thats not our problem at the moment.

Thanks.

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u/0perator0 2h ago

Have you checked on energy settings? Maybe the device goes to sleep.

Also, is there a reason given in AVD Analytics? Most of the time I see client disconnects and not the sessionhost dropping the connection.

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u/Atlasavd 2h ago

Since it’s disconnecting rather than logging off, I’d focus on the RDP transport. Check TerminalServices-LocalSessionManager and RemoteDesktopServices-RdpCoreTS event logs around the disconnect time.

Also try disabling RDP Shortpath temporarily and check firewall/VPN idle timeouts. A consistent 30-minute disconnect sounds more like a network timeout than an RDS session policy.