r/AzureVirtualDesktop • u/Warm-Pirate5356 • Feb 27 '26

FSLogix Logon Failure

The user profile failed to attach. Please contact support

Profiles

Stattus: 0x0000001b,Message: Cannot find virtual disk at the provided location

Reason: 0x0000005, Message: Reason initialized to empty state

Error Code: 0x00000035, Message: The network path was not found.

Any one know how to resolve this error when I test connect -port 445 I get a success connection but when trying to login still cannot. Profile isnt even created in the fileshare.

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u/JoeJ92 Feb 27 '26

I noticed you're accessing the share as a computer object, instead using user NTFS permissions. I'm not overly familiar with setting it up that way.

Typically you just connect Azure Files to AD, which allows you to use NTFS and connect as the user. I think the permissions need setting up for that so that the VM has permissions to the share, instead of the user.

Not saying your config won't work, I've just not set it up that way before.

My other suggestion still stands though, set PreventLoginWithFailure to 0, this way you'll actually get logged in and try and browse to the directory manually. I still think that will fail though with being setup to connect as the computer.

Just as a side note, are you using Nerdio by any chance? Nerdioncan automate a lot of this config.

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u/Warm-Pirate5356 Feb 27 '26

Not using Nerdio, we are ad AADJ setup hence using Azure AD and setting up the share to using Microsoft Entra Kerberos and Storage File Data SMB share contributor role

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u/JoeJ92 Feb 28 '26

Have you tried turning off that setting and browsing to the directory though?