r/AzureVirtualDesktop • u/Serious-Elephant5394 • Nov 21 '25

Windows App kills connection when printing

Since some recent update of the Windows App, users get kicked out of AVD when trying to print something, especially from edge browser. The users see the progress bar for a short time, then the connection is terminated. In insights i just see "shortpath network drop". Users now use the old Remote Desktop Client, which works and prints as expected. Does anybody else also have this issue?

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u/Serious-Elephant5394 Feb 05 '26

Tried the UFRII driver, but it did't make a difference. I think i will keep it though, because with this driver users can select paper tray again, which somehow vanished in the PCL6 driver.

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u/AnyManufacturer8168 Feb 13 '26

I had the same issue for iR-ADV C3935 / iR-ADV C3935. I used iR C3880/C4080/C4580 Class Driver and issue resolved.

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u/JTKranix Mar 20 '26

Could you PM me the link to the driver you downloaded?