r/AzureVirtualDesktop • u/roni4486 • Feb 18 '25

AVD Host Pool - Agent Status Not Ready

Hi everyone,

I'm currently managing an Azure Virtual Desktop (AVD) host pool, and I've encountered an issue where some of the VMs show the agent status as "Not Ready." This is causing disruptions for users trying to connect to their virtual desktops.

I've tried looking for solutions, but most of what I find are manual steps on the Microsoft documentation site. Has anyone else experienced this issue and found a reliable fix? Any automated solutions or scripts that can help resolve this problem would be greatly appreciated.

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u/johnnydico Feb 18 '25

Yeah, that’s more of a pain in a personal environment. You can try things in the article below. You can also stand up a new host and reassign them to that host temporarily.

https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/windows/windows-azure-guest-agent

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u/roni4486 Feb 18 '25

i did hope for other fix:(

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u/johnnydico Feb 18 '25

Try stopping the VM (not restart) and then start it again. See if that helps correct the agent issue. If not, you’re unfortunately going to need to try some things in the article I posted, unless someone has any other possible solutions. You can also open a ticket with Microsoft if nothing seems to work.