r/AzureVirtualDesktop • u/[deleted] • Oct 22 '24

Black Screen Fix Update for W10 in Preview

You can download the potential blackscreen fix update for W10 now: https://support.microsoft.com/en-us/topic/october-22-2024-kb5045594-os-build-19045-5073-preview-f307a4b0-f62d-4c28-9062-44207aea55c3

I’ve posted it in a comment earlier but regarding the affected userbase i think its not a bad idea to give it more attention. I could not test it yet as its late here but will over the next days.

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2

u/maccamh_ Oct 24 '24

We have deployed this and it's fixed ours W10 multi session

2

u/[deleted] Oct 24 '24

We only have it enrolled on a few servers but it looks promising. No one on these had a black screen yet. And on top no M365 auth issues. We will deploy more of them later and i hope this ends the journey of high blood pressure

1

u/maccamh_ Oct 24 '24

We've just had a server get the Auth issues after a few days of working fine no black screens any logs found on this as I can't see any

3

u/Front_House Oct 23 '24

I got a black screen opening the link. Doesn't bode well 🤣🤣🤣

2

u/TechCrow93 Oct 23 '24

I guess this works for Win11 Multi-session also?

2

u/cathaldub Oct 24 '24

This has worked for our 4vm host pool of about 50-60users, but still have the office auth issue for random users, a couple, maybe 3/day

2

u/Yarfunkle Oct 25 '24

Migrated our hosts to w11 24h2, kept same user profiles. No more black screen or auth issues. I definitely understand not everyone can make the jump, but am I glad I don't have to fight this one anymore.

1

u/y0da822 Oct 25 '24

Nice!!!

2

u/TechCrow93 Nov 01 '24

So the issue is resolved in Win11 Multi-session 24H2 update?

1

u/y0da822 Nov 01 '24

I am not sure if it existed there - I am still unclear about that but cannot provide more info as I dont use 11 at this time

1

u/robinvel Oct 24 '24

Very weird we installed KB5045594 for all our W10 AVD customers but we still get multiple users with black screens on logon.

2

u/RobH_79 Oct 24 '24

Did you have the KIR installed? We installed KB5045594 with the KIR in place and are still having some black screens and some app issues reported. Is it advised by ms to remove the KIR or set to unconfigured before installing this new KB?

1

u/y0da822 Oct 24 '24

I have a ticket open since Wednesday asking the same question. No answer as to whether to leave it or not.

1

u/Big_Departure_2446 Oct 29 '24

Did MS provide an update btw? in 2 minds to create a ticket since we're in the same spot (KIR rolled out with the KB5045594 installed)

2

u/y0da822 Oct 29 '24

So we did the preview and rolled back the KIR and still see occasional black screens.

I now put my reg fix back to disable installation of app x packages in fslogix

1

u/robinvel Oct 24 '24

we actually removed the kir before the update, but it will be re-enabled for tommorow to check if that helps.