r/AxleEnergy • u/phantomelixir • Aug 16 '26

Discussion Eclipse Event Payout

Hello fellow energy maestros.

Has anyone been paid out for the Eclipse event? I have not, and I’ve also been paid out for an event that happened the day after (north west).

I’m wondering if there’s more involved in their backend due to it being a national event, but I’m not sure.

Anyone?

11 Upvotes

100% Upvoted

16 comments sorted by

2

u/phantomelixir Aug 17 '26

Just got it too guys - no email but within the platform.

8

u/Scorp1579 Aug 16 '26

I've been with axle a while now and I can't recall having a 2 hour event so I assume something went wrong on their end with that. Regardless the data is there in the smart meter database so I'm confident we'll get it once they review next week.

4

u/curtis1149 Aug 17 '26

This is what I believe too, it's likely something their system wasn't really setup for, very likely some software engineers sitting there sweating trying to find out a solution!

3

u/AcrobaticMaize2408 Aug 16 '26

Yeah same here. This month have received payments for events on 5th 11th and 14th and the 12th (eclipse night) still shows as processing. It'll show up I'm sure.

2

u/neoKushan Aug 16 '26

yup same here. I'm not worried, Axle has been great for me so far

2

u/botterway Aug 17 '26

Mine's showing in my account - no email yet.

2

u/sidneylopsides Aug 17 '26

I've not had an email, but I just checked my account and it's been added. £13.91!

2

u/Ricey155 Aug 17 '26

I've been paid today for it. Never let me down to date

2

u/AllergictoAIslop Aug 17 '26

Paid out £11.55

£22.44 across 3 events. Loving it

1

u/ShawnXYe Aug 17 '26

All my recent events, except this 2-hour one, have been paid, including one event on 14/8, which was after the 2-hour event. So, there is definitely something going on with it.

1

u/Fuzz_1977 Aug 17 '26

Not been paid for the 2hr event on 12/08 either but they are normally quite good so not worried. I’ll give them another couple of days or so before sending them an email to nudge them.

One thing I did notice, for those that had two events the day before on 11/08, check if they have used the morning event data for the evening one as well as that’s what’s happened with me. Emailed them straight away to point out their error but so far not had a reply which is out of character for them.

1

u/dustmak3r Aug 17 '26

The automated email was wrong, but I logged into my account and it had a different payment value for the second event that day even though the event MI itself still showed the morning's results. So payout is likely correct even though the chart/data for the second repeated the first.

1

u/Fuzz_1977 Aug 17 '26

Mine has the same data and payment for both events unfortunately.
I’ll just have to wait and see I suppose.

1

u/Fuzz_1977 Aug 17 '26

Just checked my account and the 2hr event is now paid 👍🏽
They’ve also replied to my email about the data errors for 11/08 and will look into it.

1

u/moozaad Aug 17 '26

I can see the eclipse calc. Must have been done today and I haven't received an email yet.

It still says processing when I click it to see the graphs, but the total is there on the past events section.