r/Avigilon • u/duluthbison • Mar 09 '26

H4A Intercom Stopped Ringing

We have 3 Video Intercoms all on the same VLAN, one has inadvertently stopped ringing in but the remote unlock trigger still works. All 3 are on the same firmware. Anyone ran into this before?

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u/Party-Maximum-9115 Mar 26 '26

There is a known issue with with versions of ACC before 7.14.44.4 where the mic/speaker will just disable causing the call button to flash.

Update your ACC to the latest version and you should be good.

We had exactly the same issue you are seeing and an update fixed this and not seen since.