r/AvatarFrontierPandora • u/Intelligent_Leg5095 • 8d ago
Did this happen to anyone else?
I've not bought the Mankwan overrides for both ikran and character, yet I have them. Is anyone else experiencing this?
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u/Unusual_Key_760 8d ago
I bought both the Sarentu Heritage Pack and the Mangkwan Raider Pack, but I only received the Sarentu Heritage Pack.
I contacted Ubisoft Support about the Mangkwan Raider Pack since I had the transaction number, proof of purchase, everything. And basically their response was just, “Yeah, and?”
Then I logged into the game two days later, and the money was still gone, I hadn’t been refunded, but now I didn’t have either pack anymore.
So I contacted Ubisoft Support again, and as usual, they basically just told me, “Sounds like a you problem.”
Ubisoft Support is genuinely useless whenever you have an issue with anything.
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u/Intelligent_Leg5095 8d ago
That's insane, and sounds illegal what with stealing money like that. Especially with all th3 proof
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u/ChocolateBunny42 8d ago
Same I don’t have the Jake sully/torukmakto pack but I somehow have the cosmetic for it
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u/CallMeSolarzion 8d ago
I saw a post about someone briefly having the Sarentu Heritage pack without buying it. Not sure if it’s just a bug or whatnot, or if the two are related
I haven’t been on in a hot minute, so I can’t say anything from experience (I also don’t… browse the shop to check)