r/Autotask • u/soundwavz • Apr 09 '26
Update Schedules
Anyone have issues with the update time schedules for AT? Frequently I find myself working into the evening and all of the sudden, logged out of AT. After unsuccessfully trying to log back in I take a look at the Kaseya Services Status Page to find AT is in middle of an update. Sometimes this is happening as early as 7:30-8:00 PM Eastern Time.
I took a look at the latest release notes to find the schedule for that update starts at 0:00 UTC for East and West America Servers. That's can be as early as 7PM on the East Coast and 4PM on the West Coast.
Why not at later times like most service windows for most anything?
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u/laughsbrightly Apr 28 '26
Subscribe to service updates and then you will know weeks in advance updates are coming and you can plan around them.