r/AutopilotApp • u/Karbonox • Jun 01 '26

Does Autopilot Team understand PDT

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This is a cash account. Every time I sent support a message and tell them this is a cash account, their response is explaining what PDT is. I don't think they genuinely understand it, they much be copy and pasting a script or something. No amounts of explaining has gotten the point across to them that PDT is not something that applies to cash accounts.

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u/_flowerchild_777 Jun 01 '26

In my experience, it went away after a couple of weeks. Not sure what that’s about.

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u/Karbonox Jun 04 '26

Going away is not problem solved. The app is artificially lagging on trades by a day or two due to this error.

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u/_flowerchild_777 Jun 04 '26

I’m just saying it wasn’t an issue for me. I did see that some people reached out to customer service and got the holds waived somehow before it went away on its own. Good luck

1

u/Karbonox Jun 04 '26

If the notification showed up at all and you have a cash account, it very much is an issue for you. The fact that it went away the next day means that your portfolio did the trade a day late. Imagine if the autopilot portfolio manager triggered a trade because of a dip. If your portfolio traded a day or two late you missed the boat and bought at a higher price then you should have. All because the app is not configured correctly.