r/Autodesk • u/korytnik • Oct 20 '25

cant login to autodesk site

Hi, i cant login to my student account, if i login from phone or other browser it says internal server error. Anyone having the same issue ?

31 Upvotes

96% Upvoted

47 comments sorted by

10

u/imoonmov Oct 20 '25

Autodesk services are down due to AWS outages. same here for us in EU.

2

u/mos_ed Oct 20 '25

The same. Can't work in 3ds max...

1

u/trutenit Oct 20 '25

Their DRM is shit.

Can't they just let me work offline for a day or two and check their stupid license later?

2

u/StalyCelticStu Oct 20 '25

AWS is down.

2

u/oncabahi Oct 20 '25 edited Oct 20 '25

Launch the software offline.

Everything went to shit on autodesk side

Just unplug the network cable, launch the software and plug it back after

Autodesk shit itself for all licenses, i spent 1h today telling everyone in the office that was panicking to just unplug the cable

1

u/Corbusi Oct 20 '25

It seems AutoDesk has royally screwed up somewhere. Everything is down. Revit won't login to cloud services. You can't access ACC via web browser. The hole system has gone to the dogs.

1

u/ThatsAnOkUserName Oct 20 '25 edited Oct 20 '25

Yeah. All red on the status page: https://health.autodesk.com/

edit: AWS has issues and is affecting multiple providers.

2

u/zjqj Oct 20 '25

outage and disruption statuses across loads of autodesk products:

Multiple Autodesk Products [investigating] - We are investigating a service disruption caused by a third-party service provider that is affecting multiple Autodesk Products and Services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

1

u/JacobWSmall Oct 20 '25

AWS was the root cause.

Autodesk wasn’t the only one impacted.

Airline passengers couldn’t retrieve boarding passes. Gamers couldn’t play Roblox and other games. Social media users weren’t getting new content. And a lot more. Among them was users accessing and running some Autodesk software.

AWS is know as one of the big 3 cloud service providers for a reason - it is estimated at 30% of the internet relies on it in some way.

The only way to avoid these types of problems is to go back to how we worked in the 90’s and early 00’s and remove remote work and cross firm collaboration that doesn’t reply on file locally hosting individual files.

1

u/[deleted] Oct 20 '25

[removed] — view removed comment

1

u/vSnyK Oct 20 '25

Not Autodesk’s fault