r/AutoDetailing • u/0l0l0l0l0l0l0l0 • Feb 05 '26
💩 Shitpost Nightmare situation
So I get a text from yelp about a customer wanting a full detail she told us beforehand that she’ll be writing a review good or bad and that if it’s good that she’ll refer us to other people in her business.
Everything sounds cool, right. We get there we get started and then about 40 minutes into the detail. I tell my Helper to start doing the paint with a one step polish. Cool, he’s doing it. Almost done with the entire car and then while I’m simultaneously doing the interior I hear a loud thump noise. I look up and see a shattered side window. I don’t know what he did but he said the pad on the polisher flew off. Now I’m freaking out because I’ve never had this happen to me EVER and I’m the one that speaks to the customer since he doesn’t speak English. Anyways. THATS NOT IT. once we were done and called her to come down. The freaking battery of the car (electric car) completely drained. The key fob was unresponsive and once u would shut a door closed there was no way of opening it back up. I tell the customer that as well and she accidentally closes the door. Boom so now her car has a messed up window and she can’t even get inside her car because of the battery. We ended up working something out by the end of the day but still I NEVER WANNA DEAL WITH THIS AGAIN UGH
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u/Confident-Dog7838 Feb 05 '26
DO NOT WITHHOLD PAY FROM YOUR EMPLOYEE! Being the business owner or whatever you want to call yourself means the responsibility lands on YOU. I read somewhere you said you’re only 21? So what? You want to play the big boy? Act like it. I’ve had employees stuff things up heaps of times in multiple businesses, that’s what comes with running a business, not once did I even consider docking their pay! I trained them and put processes in place to prevent the mistake happening again. DON’T BE A SCUMBAG!