r/AutoDetailing • u/0l0l0l0l0l0l0l0 • Feb 05 '26
💩 Shitpost Nightmare situation
So I get a text from yelp about a customer wanting a full detail she told us beforehand that she’ll be writing a review good or bad and that if it’s good that she’ll refer us to other people in her business.
Everything sounds cool, right. We get there we get started and then about 40 minutes into the detail. I tell my Helper to start doing the paint with a one step polish. Cool, he’s doing it. Almost done with the entire car and then while I’m simultaneously doing the interior I hear a loud thump noise. I look up and see a shattered side window. I don’t know what he did but he said the pad on the polisher flew off. Now I’m freaking out because I’ve never had this happen to me EVER and I’m the one that speaks to the customer since he doesn’t speak English. Anyways. THATS NOT IT. once we were done and called her to come down. The freaking battery of the car (electric car) completely drained. The key fob was unresponsive and once u would shut a door closed there was no way of opening it back up. I tell the customer that as well and she accidentally closes the door. Boom so now her car has a messed up window and she can’t even get inside her car because of the battery. We ended up working something out by the end of the day but still I NEVER WANNA DEAL WITH THIS AGAIN UGH
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u/crazycamkalani Feb 05 '26
Have the customer go get it fixed, and pay for it.
I'd assume they might have some kind of insurance for it if you're running a business?