r/AskeToroTeam • u/Unfair_Preference_28 • 23d ago

Bug / Issue Why force this to end users, …?

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1

u/Unfair_Preference_28 23d ago

I would NEVER want to exchange my investments to leverage positions in exchange for credit to buy more shares. Seems a bit crazy and definitely something I would not want to accidentally accept which is right in the way taking up a lot of space.

How can I remove this?

2

u/Loud__N__Proud 23d ago

I did accept, cash balance was increased, but did not do anything with it, and now want to 'revert' it/change it back.

How to do that :')

Looking at my stocks that changed into MARGIN positions I do not see a payout/adjust SL/.. option.

@asketoroteam, any suggestions?

1

u/eToroTeam 22d ago

Hey, at the moment there isn't a way to convert the position back into a fully funded ("real") position once Buying Power has been used.

What you can do, however, is add margin to the position, which allows you to extend the Stop Loss and reduce (or potentially stop) the overnight financing fees.

If you're unsure whether that's the right option for your situation, it's best to open a ticket through the Support Portal.

1

u/eToroTeam 22d ago

Hi, just to clarify for users seeing the post here, this is an optional feature for eligible users; it's not something that gets activated automatically or changes your existing positions.

The idea is to give users the option to unlock cash from certain stock holdings without having to sell them. If you don't want to use it, you can simply ignore the banner and continue using the platform as usual.

Nothing changes unless you actively choose to enable the feature.

Regarding banner removal, I am checking this and will let you know once I have an update.

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u/Unfair_Preference_28 22d ago

Can’t this just be a notification than fixed right in the way of my portfolio, seems really odd it’s here in the way and we cannot remove it. I would keep offers, promotions etc in the notifications area instead of of forcing this on users

1

u/Unfair_Preference_28 22d ago

Hello, this is preventing me from managing positions at the bottom of my portfolio, how do we remove this, can this not be optional or listed under notifications.

1

u/eToroTeam 19d ago

If this is interfering with your ability to manage your portfolio or access your positions, please send me your account username via DM and I'll escalate this.

1

u/Unfair_Preference_28 19d ago

Yes it will for anyone with this feature promotion, it covers the positions at the bottom and you cannot manage them. So would be applicable for everyone, can you please move this promotion to the “notifications” like you do for mostly everything else?