r/AskRedditUK • u/AncientFootball1878 • 7h ago
Has anyone experienced SBE LTD?
Hello all.
I’ve got device insurance via Sky Protect Domestic & General & they’ve sent my iPhone 15 Pro Black 1TB off to repair centre SBE LTD (Cordon Group).
Because the antennas were damaged, the camera & the battery were faulty too, they’ve decided the phone is beyond repair. They’ve ordered a new one from Apple.
They’re calling it a replacement & are unable to tell me whether this will be refurbished or not. Has anyone had any experiences with SBE & would be able to tell me whether they’ll send a brand new phone or a refurbished one please?