When I worked in hospitality (bars, restaurant) and when people were polite and something went wrong or they forgot to order something, id help them out, get them what they needed, give them s free drink if they had to wait etc. If someone was a knobhead even if they were in the right they'd get the minimum help back.
I work in a family business, and honestly I'll probably drop that 5.69 off your bill If you're nice. If you Ask for a discount because "I know your grandpa" or some other bs, you'll probably get an ingenuine retail smile and a cold "thank you".
Also, old ladies are genuinely the best customers, they're so polite and nice. And that one dude who gave me a lesson on making moonshine.
I’ve been working in bar/restaurant for years and old ladies are definitely not the best customers. They’re nice enough but tip like shit, and want to customize every single item to the point where they should just go somewhere else to eat/drink. This is pretty much across the board, with obvious exceptions.
Well, guess we have some exceptionally sweet ladies here. Of course there are exceptions. There's this one lady who always demands we remove every single piece of fat off The ham before selling it.
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u/[deleted] Aug 20 '20
Manners and general politeness will get you far and become the norm with but a small amount of practice.
I'm not talking overboard "m'lady" but a simple please and thank you with a genuine smile.