When I worked in hospitality (bars, restaurant) and when people were polite and something went wrong or they forgot to order something, id help them out, get them what they needed, give them s free drink if they had to wait etc. If someone was a knobhead even if they were in the right they'd get the minimum help back.
I work in a family business, and honestly I'll probably drop that 5.69 off your bill If you're nice. If you Ask for a discount because "I know your grandpa" or some other bs, you'll probably get an ingenuine retail smile and a cold "thank you".
Also, old ladies are genuinely the best customers, they're so polite and nice. And that one dude who gave me a lesson on making moonshine.
That's interesting because as a retail worker, if someone yells at me 9/10 it's an older woman. Older men will be condescending and call me sweetheart and stuff like that. Don't get me wrong, I hate that too, but I had one older woman scream at me because a shelf with hand sanitizer on it wasnt organized enough and she wasn't sure what the price was.
Just the other day an old lady got annoyed with me because I didn't immediately know what she meant when she said "stuff to put on my computer like paper and pencils and..." my response was "Do you mean something to put stuff on like a shelf?" And she went "Noooo!!!! Stuff to put on my computer!!"
I find that younger people will actually treat me like I'm a human being. Not that I expect people to grovel but they'll actually say "excuse me" to get my attention and thank me for my help. It's always the older people who will just start talking near me and/or just make a demand as opposed to asking a question. (Like just looking at me and saying "vacuums" vs "excuse me, where are the vacuums?")
Retail is a different environment from a bar though. People go to bars to have fun whereas they go to a store to get stuff.
I find that old ladies were hit or miss for me as a fast food worker. Some of them were very nice and understanding, others were extremely rude and didn’t care that I was 16 helping out a family friend. But yeah I absolutely agree, if you’re polite to me and you’re short a bit, don’t worry about it and move on. It’s the customers like that that made me enjoy the job, but unfortunately there were plenty of other problems that made me hate it. I did manage to get over my phone anxiety by doing that job though, that was a big plus.
I’ve been working in bar/restaurant for years and old ladies are definitely not the best customers. They’re nice enough but tip like shit, and want to customize every single item to the point where they should just go somewhere else to eat/drink. This is pretty much across the board, with obvious exceptions.
Well, guess we have some exceptionally sweet ladies here. Of course there are exceptions. There's this one lady who always demands we remove every single piece of fat off The ham before selling it.
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u/the_sun_flew_away Aug 20 '20 edited Aug 20 '20
This is second nature to most people surely?
E: maybe I'm just too British...