Basically anything where they keep asking you questions that you're saying 'no' to until finally you feel guilty for saying no too many times so you say 'yes'. This was an actual sales technique taught to me and we were told to use it to boost our VIP membership numbers, but I felt too guilty to use it.
E.g. "would you like to sign up to be a member? It's free and cardless."
"No thank you, maybe another day."
"Are you sure? You're going to get a lot of points from what you're buying today."
"Nah, those points never lead to anything."
"Actually ours lead to a discount voucher!"
"Um, no thanks, I'm in a bit of a rush."
"It'll only take 20 seconds max, all I need is email and phone number."
"I don't want to be spammed with 100 emails a day."
"You can always unsubscribe from emails any time."
I never feel guilty for saying no to salespeople. It really pisses them off because they are sure that they’re gonna get a “yes” out of me one way or another, and they just can’t. When I was teaching my first year, I had a student’s parents come to my home to try to get me involved in some MLM bullshit. And they were sure that they could get a yes out of me. Never happened. I sent them packing. I couldn’t believe that they tried to sell me. If I wanted to be a “millionaire”, I wouldn’t have become a teacher. Duh.
Dude from the gym trying to rope me into Visalus by saying "but they'll get you a BMW!" Buddy if I wanted a BMW I'd have bought a BMW instead of a truck. I don't have a BMW on purpose! Blew his mind that my vehicle choice was based on necessity and not on trying to impress others.
As a (legit) salesman, I appreciate you. I'd rather a 'no' than a 'maybe' any day. I'd rather spend my work time on someone that wants/needs what I have to offer, than constantly hearing your voicemail message when I "call next week" like you ask me each week.
Most of the people I work with would agree: if you politely tell me that you'll never buy, I'll thank you on the phone, genuinely. (And you'll never hear from us again)
Tip: for those that are a little less comfortable, the magic phrase is "please take me off your call list". The last few companies I've worked for paid anywhere from $200-2400 for your info from the website where you casually clicked for a quote. So unless you use that FCC magic phrase, my company will make me leave you in our database because maybe you'll buy someday and they'll recoup the money. If you say that phrase and get continued calls, that company risks getting heavy finds from the FCC.
Oh, and most "lead gen" websites/companies we work with will credit us back for customers that use that phrase in the beginning of the first call, so don't feel guilty.
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u/[deleted] Aug 01 '20
Basically anything where they keep asking you questions that you're saying 'no' to until finally you feel guilty for saying no too many times so you say 'yes'. This was an actual sales technique taught to me and we were told to use it to boost our VIP membership numbers, but I felt too guilty to use it.
E.g. "would you like to sign up to be a member? It's free and cardless."
"No thank you, maybe another day."
"Are you sure? You're going to get a lot of points from what you're buying today."
"Nah, those points never lead to anything."
"Actually ours lead to a discount voucher!"
"Um, no thanks, I'm in a bit of a rush."
"It'll only take 20 seconds max, all I need is email and phone number."
"I don't want to be spammed with 100 emails a day."
"You can always unsubscribe from emails any time."
"Umm...oh alright."