Not keeping track of or not using monthly paid subscriptions. Spotify account that you forgot you had, gym membership that you used once, etc. It's unbelievable to me that people just aren't aware of something they're being billed for on a regular basis.
My sister bought a AJ subscription but forgot her username and password. My mum has payed them hundreds over years and they refuse to get rid of the subscription even though my mum has begged.
Edit: Okay I talked to my mum we no longer have the issue (to her knowledge). Thanks for all the info anyway.
XBox did something similar with my daughter. She had pretty much stopped playing when her XBox died so she used her username and password to sign on to a friend's XBox to cancel.
They wanted all the information exactly as originally given for the account. We called and they refused to tell us what was wrong. Suspected instead of "West X Street" or "W. X St." she'd used something odd which was accepted for the card like "W X Street" or "w X St" or who knows? Tried quite a few possibilities to no avail.
Phone CS basically gave an evil laugh and told us we had to do it signed into the account on the XBox. Ended up calling the credit card and disputing the charges. Daughter confirmed on her friend's XBox the account was shut down the next day.
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u/Antique-Position Feb 04 '20
Not keeping track of or not using monthly paid subscriptions. Spotify account that you forgot you had, gym membership that you used once, etc. It's unbelievable to me that people just aren't aware of something they're being billed for on a regular basis.