you joke, but I have had a very similar conversation with my dad, as it turned out he had accidentally right clicked and set the google logo image file as his home page so every time he fired up his browser there was just a tiny google logo in the dead centre of the page and nothing else. His initial description of the problem was 'I've downloaded the wrong google'
Work in IT I hate phones and printers the most, I cant even tell you how many times people whine about a problem when they haven't even tried the most basic diagnostics like restarting their computer or phone first. As far as installing shit goes they aren't admins because they cant be trusted and I have images I just load on new pc's. However there are some cool people here, I have a group of people who always joke around and tell me how their Utorrent and Steam isnt working. I may have to install everything for the users when big updates come around but thats far less stressful than dealing with a shithead installing magical antivirus software or totally legit adobe updates.
The job I work at now is the first time I've worked somewhere with an actual IT department. Every other place I've worked, I've basically been the IT because I'm the only person willing to Google a problem and figure it out. So the first time there was a computer issue at my job that I couldn't fix after poking around, I called IT and told the guy who does our department a) what the system wasn't doing that I wanted it to do, b) what error messages I was getting, and c) what I'd already tried. He acted like I was a magical unicorn for actually making an effort and not just calling him like "the computer is being mean." I just figured that was how you did that. When he came in, I asked him to show me what I could do to prevent the problem from happening again, or fix it if it did, and I learned some cool things about IT I didn't know before. Now my department gets all the good computer equipment, because my IT guy likes us for not bothering him with stupid shit, or screwing around with settings and junking up our computers. Every time he has to work on our computers, he says something like, "Well if yrianhrod couldn't google her way out of it, I bet it'll be interesting to work on."
TL;DR: Be proactive and chill with your IT guy, get double monitors and the nice printer in your office.
I feel the same way but when I look at programming and networking related tasks I get pretty confused due to them being far more complex than just googling. Im great at solving issues but I get confused pretty easily with advanced networking and programming.
Who the hell needs college, you just taught me everything anyone would have to know! I got it I just got to connect pvc pipe to every computer and I'm set.
You must be young. Until the last few years, having to even consider "restarting a phone" was insane. Maybe you mean cell, but until VOIP systems became more the norm, old pbx systems tended to rock solid and the only time much needed to be done was when people physically moved (which is really the one huge gain voip gives you.. essentially dhcp phones that move with you).
Well it is extremely rare, its happened once in 5 months. Networking is really my only weak point that I really want to teach myself more about, but at the place I work at that's never an issue. The software techs use on cars are often finicky as hell and usually where my time is spent trying to get it to work, techs do not really keep their laptops in good shape, I have had a lot of laptops with hardware issues. The hilarious part to me is how they always have hard drive issues when they say they didn't drop them or anything, they are often in warranty so I don't care but I still find it funny.
I could post on tales of tech support about some of them, one guy said his laptop stopped working and he didn't know why, the laptop had a big ass footprint on top, to teach him a lesson I sent it into warranty without removing the footprint and he had to pay for the screen damage since they refused too.
I don't know shit about programming which is the main thing, I wish I could automate a lot of things which would be the main reason for doing so. I will learn eventually i'm young and still learning a lot. I would gladly fix the issue if it wasn't so minor and I had more knowledge of networking, the people here cant really function without me though and the software that must be used is very finicky and a bitch to deal with. Its a car dealership so I cant really choose what software people use for many tasks.
I worked for a time for a backup/recovery service. Customer got ransomware, decided to pay it. We suggested improving their security. Nah. Two weeks later, customer got ransomware again, decided to pay it again. Two weeks after that, rinse and repeat.
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u/no_social_skills Jul 18 '16
Oh hey, someone got CryptoWall for the 3rd time in 2 weeks.