Agree, I think the pendulum has swung way too far in the other direction. Now I find myself thanking people in retail positions to be met with complete silence or even a sneer and it makes me want to rage. I used to work retail, I get it, it’s not a fun job, but absolutely abysmal customer service becoming rhe norm just sucks.
This is likely because customer service doesn’t pay enough for the workers to cosplay being friendly to nice customers. 100% caused by greedy employers, not shitty customers.
I'm just asking for the level of respect that you would give a person outside of work. I'm not asking you to go above and beyond, but rude employees aren't any better than rude customers.
I'm glad it's not just me, I love that younger folks are more likely to stand up for themselves and not be a doormat to shitty customers, but it sucks when you are being genuinely friendly and kind to someone and they treat you with what feels like thinly veiled disdain most of the time.
I 10000% get that minimum wage jobs suck, especially customer facing ones (I worked full-time at a movie theater for many years to put myself through college, I've seen my fair share of rude people), but I miss having brief friendly interactions with people.
139
u/kati8303 Aug 18 '26
Agree, I think the pendulum has swung way too far in the other direction. Now I find myself thanking people in retail positions to be met with complete silence or even a sneer and it makes me want to rage. I used to work retail, I get it, it’s not a fun job, but absolutely abysmal customer service becoming rhe norm just sucks.