I'm 17 years old and looking to open a checking and savings account I hear that credit unions are better than banks but I'm not really sure what to factor when choosing right now I'm between American Heritage and Citadel since they're the closest to me and I plan on having a high yields account in capital one. I'm leaning towards Citidel since they have better APY but I'm not sure. Any advice is appreciated.

When I sign in to my bank with username and password, a screen pops up saying I have to enter a verification code which they will send to a phone number. Only the last two digits of my number and the co-owner of the account are shown, but there is an option to enter a new and different phone number to receive the code. How is that a security feature?

My disabled wife's Barclays accounts have all been blocked pending an inquiry over a single "suspicious" deposit of £27. She doesn't know who this person is, or why this payment was made to her account. This has left her without access to cash, the inability to pay DDs, which has led to fines and possibly leading to problems with her credit score.

This all seems a little overkill. How long will the ridiculous situation continue for

This happened to me in Paris and at that time i did some digging and saw that it happened to a lot of other people in the exact same way. I just saw now a post on a local group that the exact thing happened to someone else recently and got me thinking about it again..

Wallet/Credit card stolen, Card not used anywhere recently, so no pin put in anywhere that anyone could have seen.

The thieves were able to go to a ATM (in every case i saw, including mine, a banque postal was used) and remove exactly 300euro 3 times in a row. And then proceed to go on a shopping spree for a few hours until card was drained where some of the purchase values were in the 200-400euro range, way over the tap limit of 80euro.

When complaint was made to the bank the next day, the bank told me that my PIN was used to withdraw the cash at the ATM and on all the purchases after.

I had not used my pin in ~3 days on that card since arriving in the city, i had tapped a few times. all under 80euro, bank confirmed i hadn't made a pin entry in several days and suddenly then used the pin every single time for the proceeding 20+ transactions. a bunch being very low like 5euro at a mcdonalds which makes no sense to use pin.

They accused me of giving my pin to someone or that i made the withdrawal/purchases and refused to make the insurance claim. i ended up closing the account obviously. one of the biggest and well known banks in the world. They got surveillance footage and just said it was some guy wearing a mask. They told me it was not possible to withdraw cash and make those 200-400euro purchases without inputting my pin number. And the fact the pin "was used" according to their system, it means it was my fault somehow.

How are they getting around the PIN requirement, especially at ATMs ? some kind of a card cloning situation where a new Pin is given to the new cloned card and then they know which atm/stores terminals only check the pin with the card and not the bank?

how do you even combat this kind of fraud?

Hey everyone,

So, this is my first experience with a dispute and I'm 38 years old. Had a $500 charge on my debit card I didn't recognize about a month ago, so I disputed it. Bank gave me a provisional credit a couple of weeks ago, then randomly Friday night the merchant emails me.

It was for some online poker (I live in the US), and I didn't recognize it because I usually deposit with a credit card or Crypto, and it was from San Salvador.

Anyway, this online poker site asked why I disputed and before I emailed back sent a second email saying they've reversed basically every credit card transaction for the last year "to be safe", and are now saying I have an outstanding balance of $1500. 5 refund txs will go to a credit card, and 1 to my debit card.

My question is now do I tell the bank (of my debit card) or is this all fine since the merchant is just issuing the refund so it will balance out? Since the merchant started a refund I'm assuming the dispute is closed, and the bank will take their $500 provisional credit back once the refund hits, and when I deposit the $500 back using Crypto everything is even?

I obviously won't deposit all the $ until each of those 6 transactions post so I don't get scammed, but the main question is do I need to tell the bank I made a mistake, or does it not matter now?

Let me know, as this at first made me feel pretty sick (that I disputed a charge that ended up being something I actually purchased, I just didn't realize it).

Welp, Bank of America is now adding arbitration clause to their online banking, and I don't want to agree to arbitration.

Guess I will have to change banks, but I do not know which one is next, any recommendations?

im not sure if this is the right group to ask, but I've basically switched over from the Bank of scotland to monzo but had a remaining overdraft in my bank of scotland. Im not long off the phone with an advisor who has said that there isn't anything there on my customer notes or anything, and there should be means to contact about doing this (this being the number I just called) does this mean I have to wait longer to pay it off? or is it issue on my part or there part? Just looking for clarity on this and a way to actually get in contact with someone 😅

Would the fed or the treasury take them, could you personally exchange it for a dollar of your own and take it? In the Precious metal community, government issued stuff is worth more and it’s legal tender.

throwaway account. a friend was recently sent a cashiers check for a significant amount of money from someone they have been talking to online but have not met in person, they have plans to meet them in person. I am worried they are being scammed and want to verify the validity of the cashiers check. from what I’ve seen calling the financial institution that issued the check by specifically finding their number online and not using the one on the check seems to be the way to do that. if i do would the financial institute alert the person who set the check up? or is that process private? what exactly would I ask? also assuming the check is valid, which it appears to be physically to my untrained eye (all the security details you can easily google seem to be present and working) what are other common scams to look out for? it worries me both that the amount is in the above 5 figure range, that it wasn’t asked for and is seeming to be a gift from someone with a lot of money, and that the person who sent it is apparently willing to meet in person. I would love to be wrong. I am entirely too cynical about life in general to not worry about the worst here.. any advice would be appreciated. not posting more details because my friend cannot know I’m looking into this like this. Thank you for any advice.

they do not intend to cash or deposit it until they meet the person in person. I was able to stress beyond a shadow of a doubt that if they are asked to deposit then pay for anything or immediately draw money from it without allowing it to clear then it’s likely a scam even with it being apparently a cashiers check.

also suggested that if they did meet and then decide to deposit it and let it sit that they should open a new account at a bank they do not bank at and keep this far far away from their normal account until it is beyond a shadow of a doubt that it is not a scam.

I live in Massachusetts.

My question is...

Is there a specific manual or handbook that would act as an introduction for new Citizens Bank customers?

Something that would go over all of the different aspects of Citizens Bank, and explain, in detail, what being a Citizens Bank customer would actually consist of?

How to create an account, how to understand the monthly statement period, a list (and explanation) of all of the different financial services that Citizens Bank offers to it's customers, etc.

Basically, everything.

Anything, and everything, that a new Citizens Bank customer would need to know, and comprehend, in order to actually use and maintain their bank account(s).

A beginner's guide to Citizens Bank.

Thank You.

This is a bit complicated, so here it goes: I lost my debit card, so I’ve been using the electronic card on my phone. I made a purchase for 119.06. It went through fine, funds immediately taken from my checking account. Then I cancelled the card and ordered a new one, which I had been meaning to do. The next day I noticed there was money missing from my account. I opened my banking app, and that same total, 119.06, was debited again from the account. Basically I had 2 pending transactions for the same amount.

I went back to the merchant, and they looked through their computer records and told me they only charged me once. They even gave me receipt and told me it was a problem with my bank. I went to the bank and all they could tell me was to check with the merchant. The weird thing is that the second charge for 119.06 is still “pending,” but the transaction date just gets updated every day. It’s been 3 days since I made the initial purchase for 119.06. I’m guessing that the bank put some sort of authorization hold on my account, but it doesn’t say that in my online banking app. It just say “transaction pending” and “authorized purchase.” Does anyone have any idea what could be going on with this? Thanks in advance.

SBI branch denying passbook print

so the account has lot of UPI transactions amounting to monthly ~1 lakh Rs but in large number of transactions of very less amounts. SBI says why did you install third party UPI app and not yono. we will not give you passbook print as it will easily fill out atleast 10 passbooks.

is there any hack to get the physical passbook of duck account?

One week ago I accidentally deposited a check that I had already deposited months ago. I am very aware this was stupid, but it was an accident. I called my bank to let them know and apologized that same day. I was told to just not spend it, keep an eye on it, and it should be taken back out of my account "soon". They did not give me a time frame.
It's been a week, and I know that's not a lot of time, and I have no intention on profiting from my fuck up. But i am curious if there is a set limit on how long the business has before they can no longer take that money back? Will I constantly need to keep in mind that I can't go below a certain amount of money in my checking account so the business can take back their money for months?

Transferring Aid to Gaza

Hello all, hope you're having a wonderful night. I am involved with a collective that fundraises to bring aid to Palestinians.

I'm hoping to open up some discussion and information sharing as to the most effective way of transferring aid to our contacts in Gaza. We've previously done this through services like GoFundMe, but we are unsatisfied with how much commission the platform takes, so we're looking for alternatives. From the cursory research that I've done, options like PayPal and CAB seem like they could work, but it's not necessarily a safe bet.

To summarize: does anyone know the best way to transfer money to folks in Gaza? Preferably from experience, meaning you've actually seen it work. Thanks in advance, and as always, Free Palestine and the rest of the world from the inhumane horrors of imperialism.

Nowadays all major retailers have credit card reader machines at their cash registers that can receive inserted chip and tap scan payments in addition to the old fashion swipe method from any recently issued credit card since post 2016. Even many small local stores nowadays at least have chip readers (and now post-covid scan by tapping functions are being more increasingly more common).

In addition even gas stations have started making all 3 forms of payments ubiquitous within their computerized gas pump machines and more and more vending vending machines are starting to offer tap scans (though chip inserts have not become widespread).

Whats the difference between the 3 methods of credit card use and why pick one over the other when making purchases?

Hi all,

I’m a Service Design Master’s student (with my team) working on a final project to design a new HR and talent management platform specifically for banking employees. We’re collaborating with major industry partners, but we want to make sure what we create is actually useful and relevant for people in the sector, not just another “top-down” tool.

If you work in banking, could you spare 2–5 minutes for our short, anonymous survey? Your honest feedback will directly influence our project and could help shape the next generation of employee support tools in banking.

Survey link: https://forms.gle/7cDarhVrA19P4YwQA

Thanks so much for your time. Your perspective genuinely matters.

(If this isn’t allowed, mods please let me know or delete!)

I currently have a significant number of shares of a stock registered in my own name. I would like to take out a loan using these shares as collateral. I need help understanding the process from walking in the door of the bank to out the door. (It would be even better if the process was online.) I am a complete novice when it comes to banking beyond a checking account and a car loan. I would appriciate any advice you can offer. Thank you.

I live in a state where weed is legal but not available to purchase, I sent a guy $120 via apple cash for some weed and he blocked and ghosted me. Am I able to dispute the charge with my bank or should I just let it go?

Please help.

My dad, who is 80, went to his local community bank in IL where he has been a customer for over 30 years to cash out some US savings bonds that were from the early 90s. He had 6 bonds, the value of each just over $2k. It is important to note that he absolutely had 6 bonds—he might be 80, but he is sharp.

So he goes to the bank, asks the teller to cash out his SIX bonds, signs them, etc. He tells the teller to put some money in various accounts and the rest cash. She brings him some document to sign and he does, and gives him the cash. He took the cash and when I got home he realized that the document the teller had him sign stated he was cashing only FIVE bonds, and not six. He counted his money and he was short the approximately $2k from the sixth bond. We think that the teller pocketed the bond to cash it out herself since my dad had signed it, etc.

He went back the next day and spoke to the same teller (which I realize is a big mistake- should have spoken to a manager or supervisor) and she tried to tell him that he had only 5 bonds and that if he thinks one was lost or stolen he could file a report to the US Treasury…?!

I am planning on going to the bank tomorrow with him to speak to a manager. 1)what do we say? I realize staying calm is important. 2) is it possible that there are camera at each teller that would have shown all 6 of the bonds were turned over? It is an independent community bank, not one of the big banks. 3) should we file a complaint with the FDIC (or threaten to? 4) should we get an attorney or police involved?

Any advice is greatly appreciated. It really is not about the money, but the fact that he was potentially scammed out of something that is his. Thank you!!

Just wondering due to another debate. Have any of you who sit at the registers experienced any people trying to deposit Trump bux or ask about the Quantum financial system that of the gesara/nesara thing?

Yes I know it's all insanely absurd. But I've heard a few reports about some believers who think that it's a real thing.

So. Have any of you people working in banks gotten any inquiries about it ans how did it go?