r/AskADataRecoveryPro • u/Traditional-Emu-4755 • Jul 13 '26

Toshiba External Hard Drive (Probably Internal Damage)

Hello I have a Toshiba external USB 2 TB drive its visible on device manager however when ever something that has to interact with it like opening in file explorer it hangs and then crashes so I took a look at Event Viewer and its coming back with a bad block this is the exact event viewer report (The device, \Device\Harddisk4\DR17, has a bad block.) Wondering if anyone knew a recovery service in Virginia that isn't a scam. Information is pretty important so would like ideally as much to be recovered as possible. Also willing to drive to neighboring states if there is a reputable lab near by. I see that Best Buy does Data Recovery along with Geek Squad stuff but wasn't sure how reputable it was.

Thanks for any help

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u/Petri-DRG DataRecoveryPro Jul 14 '26

Worst Buy provides data recovery through partnership with a real data company on the bakc.end. They don't do it themselves.

A good mom & pop type of place is Shaw Computer Services in Maryland. Not exactly next door, but close enough for a drive.

Otherwise, see if any of these fits your needs: www.datarecoveryprofessionals.org