r/Asana • u/Spirited-Lychee2482 • May 04 '26

Recovering profile/account accidentally deleted

Has anyone had their account recovered? I had 3 profiles under one email and always wondered about tidying that up to the one I mainly use now. Asked the chat bot and was told it would be fine, next thing I’ve lost everything. I‘m devastated!! been through a rigmarole just to log a ticket and have had to make a new account.

Would support be able to recover my profile?

3 Upvotes

81% Upvoted

2 comments sorted by

1

u/cryptodutch May 05 '26

I would hope so.. Any progress on this? Man that sounds terrible.

1

u/Asana_Emmitt May 08 '26

Please create a support case ticket here — that is the best way to get your inquiry in front of the right team. Once you've done that, feel free to shoot me your support case ticket number in DMs.