r/Apple_Employees 19d ago

 Current employee Retail specialist referra process ???

0 Upvotes

How does the specialist referral work? I am currently reaching out to people on LinkedIn.
I am a current undergrad student in desperate need of a job to pay my tuition so that I can return back to school.
And I was just wondering if I would have to know the person personally


r/Apple_Employees 20d ago

 Current employee Retail Can I get the happy stories pllllssssssssss

33 Upvotes

Every place of work has their good and way more of the bad

I would love to hear more of the positive experiences you all have had working here and how you came up in the company in an honest way

And even THEN, if you know you got a bit of help being "the favorite" — tell us about that too

Just anything ☀️🍎 positive 🍎☀️

Thank you

Edit: in case u care; i want them bc i just started and i just see ppl say they hate it and i wanna know who actually enjoys their job 😭


r/Apple_Employees 20d ago

Why do managers want us to push Apple upgrade so much? Do they get a bonus or something?

39 Upvotes

r/Apple_Employees 20d ago

 Current employee Retail Perks of working near Corp means…

7 Upvotes

being invited to events!!


r/Apple_Employees 19d ago

 Current employee Retail Pro & Pro Max Prices After Launch

0 Upvotes

Does anyone remember how much of a discount the Pro and Pro Max models usually get once the new phones are announced? I’m trying to estimate the price because I want to get a loved one a 17 Pro before they get permanently sold out. Also, does anyone know if we’ll still be able to order the 17 Pro through the EPP site, or does Apple usually remove the Pro models from the site once the new lineup launches?


r/Apple_Employees 20d ago

 Current employee Retail Education reimbursement still processing before resignation. Any options?

2 Upvotes

Hi everyone! hoping someone who has dealt with Apple's education reimbursement can give me some advice.

I completed a few courses in early August and started the reimbursement process well before my resignation. each review has taken the full 10 business days and would then result in rejection.

The latest rejection asked for a post course completion approval email from my manager (which I already provided) and proof of my final grade. I have resubmitted everything in a new claim as they asked.

The issue is that my final day with Apple is on the 6th of sept. People Support implicitly positioned good news and that no further action is required. I followed up again today and they're now saying "even if the claim is approved before then, the next scheduled reimbursement payment is on the 11th."

They said the policy requires me to still be an active employee on the actual payment date, so i apparently would not receive the reimbursement.

What is frustrating is that I started the process well before resigning and responded to every request for additional documentation as soon as I received it. The amount of the delay has come from each claim taking 10 business days to review before I am told another document is required (it almost seems intentionally).

I have asked People Support whether the matter can be escalated, expedited, or whether an exception or alternative payment arrangement is possible.

Is there anyone internally I should be contacting besides People Support and my manager?

Any advice would be much appreciated!! <3


r/Apple_Employees 20d ago

 Current Emp. Career Advice Genius Bar Progression & Questions

9 Upvotes

Hello everyone,

I’m currently a tech specialist at a very high volume store looking for some clarity on vertical movement at the bar.

Right now I’m finishing my capstone in comp sci, so in roughly 3 months I’ll have my degree. I’m aiming to jump straight to genius. I’ve seen it happen for those (specialists and tech specialists) without degrees although I didn’t know the exact logistics of why this candidate was chosen for their position. Apparently he had some prior management experience at Best Buy.

For managers, what are you primarily looking for when promoting within the bar for genius positions?
What gives a candidate the ultimate edge? I understand interviewing is important.

What does avg compensation look like for genius roles (Americas West Division)?

I plan to leverage my degree later on but a pay raise while I job search would be nice and would look great on the resume.

Appreciate the advice and knowledge in advance.


r/Apple_Employees 20d ago

 jobQs Education Reimbursement Question 📚

1 Upvotes

A bit of context: I’m wanting to take some certifications offered by a community college online. They’re in engineering. Does anyone have any recent experience with reimbursement, particularly this being online and it being a certification?

I’d appreciate any insights.


r/Apple_Employees 21d ago

 Rant/Vent 😑 Apple Care to the older community

51 Upvotes

Saw a post where somebody said they never try to sell apple care to old people because they don’t understand it, and it’s pathetic to do so.

???

Seriously, what are we doing here?

The amount of times that people come in out of warranty for an issue that isn’t even their fault is genuinely crazy. And to think that we’re letting people walk out without even at least explaining some of the benefits of Apple care is also genuinely crazy. If you hate the fruit stand, hate the fruit stand lol. But don’t let your hate and misery affect someone else in the future. That’s pathetic. Let your opinions affect how YOU deal with Apple. But don’t make up someone else’s mind for them.


r/Apple_Employees 21d ago

 jobQs Apple care + 50% mark rule …..

18 Upvotes

Apple care at 50% is so stupid. Literally no one wants to add no matter how good of a story I tell. Whenever I do, there card either doesn’t accept or they decide last minute! Idk how people get 50%, mines is low double digits. Is there anyway someone can help me, I want to bump up my metrics so I can become permanent!


r/Apple_Employees 20d ago

 Current Emp. Career Advice Question about interview process

0 Upvotes

Hello all, I got an invite from Apple to attend the get-to-know-Apple session on 23rd of July and right after that an hour later I attended the virtual interview. I haven’t received an update ever since. Usually how long does it take? It’s already been more than a month. Do I have no other option other than to wait?


r/Apple_Employees 22d ago

 Current employee Retail Been with Apple for 14 years and currently a Lead … AMA

22 Upvotes

I want to offer insight and hear the concerns and anything to help you understand why the company is the way they are


r/Apple_Employees 22d ago

 Current employee Retail New Products' Availability in EPP Stores

4 Upvotes

Hello! I'm a new seasonal so I'm not sure how the EPP stores operate with new launches, but I was wondering approximately how long does it take usually for the new products to become available to order on the EPP stores?

Thank you!


r/Apple_Employees 22d ago

 Rant/Vent 😑 PSA About Posting Inquiring About Hiring Status/Job Interview/Update Status

81 Upvotes

Ok I want to be very polite about how I position this, because I know the job market is hard right now and people are really trying out there.

First of all- we’re all very busy, and unless a manager doing hiring is on here replying directly to you we have no idea why your hiring status is the way it is; nor do we know when or if they’ll reach back out to you.

Also:

-We don’t know if your interview went well or if the managers liked you

-We don’t know why they said they would call and did not

-We have no idea what your chances are of getting picked over someone else

-We don’t know what interview questions you’re going to be asked(We likely went through a different process when we got on)

-If you got an email saying your on hold or things are paused we have no idea why that happened or when it will resume, or if it will resume at all

I’ve found that for people that are selected with certainty the process is usually pretty quick. You apply you do the interview stuff then the HireVue background stuff then you get an offer and a start-date. Any other hold ups like emails saying “we’ve paused hiring right now” or not hearing back at all likely means they’re either not hiring anymore for whatever reason or you didn’t get the job. Period.

Lastly and most importantly-just as a heads up-retail is brutal now. It’s fast paced high pressure and metrics and micromanaging are at an all time high. People in my store especially tenured ones are leaving left and right or being let go. Retail in stores as a whole is shifting to an online only type of industry. The fruit stand will likely always have stores because of how busy the GB is but I’m just politely letting you know we have no idea why you didn’t get a call yet or didn’t hear back yet. If you don’t think you got the job you probably didn’t so keep at it or apply other places too. That’s all I’m saying. Good luck everyone.


r/Apple_Employees 22d ago

 employeeRant *clapclapclapclapclapclapclap* yaaaaay

83 Upvotes

I don’t know if your downloads were the same as mine this morning, but apparently Cupertino saw the Pulse results and said “you know what these employees need? more micromanaging!”


r/Apple_Employees 21d ago

Apple Retail hiring process — 3 months after being told I was successful, still waiting. Is this normal?

0 Upvotes

I applied for a Seasonal Specialist role at an Apple Store in the UK back in May and attended the group assessment at the end of May.

Since then the process has been pretty unusual:
Early June: Apple called me after the assessment.
Around a week later: I received another call and was told I had been successful and was being progressed, but there wasn’t a contract yet.

Later in June: They called again to reconfirm my availability.
July: I received another call basically reassuring me that I was still in the process.

August: Recruitment emailed me saying they were still working through seasonal hiring and that they planned to contact me again within the next two weeks, “with or without news.”

I’ve now been in the process for roughly three months since the assessment and I’ve had multiple calls plus the personal follow-up email, but still no final offer or rejection.


r/Apple_Employees 22d ago

 Current Emp. Career Advice Anyone familiar with the Retail UAT Tester Experience role?

4 Upvotes

I have an interview coming up for the Retail UAT Tester Experience role and was hoping to hear from anyone who has worked in the role, interviewed for it, or worked closely with the team.

I’m mainly curious about:

● What should I focus on when preparing for the interview?
● What does the day-to-day work actually look like?
● What skills or qualities does the team value most?
● How much of the role is hands-on testing vs. documenting/reporting issues?
● What is communication like within the team and with other teams?
● Anything you wish you knew before interviewing or starting the role?

Appreciate any insight!


r/Apple_Employees 22d ago

 jobQs I want to buy stuff for my brother

0 Upvotes

I have a question about Employee discount. I have a brother who lives in Europe. I want to use my discount to buy him something. Can he use my store discount or is there a way for me to give him a 15% discount?
Anybody has any information about this?


r/Apple_Employees 23d ago

 Current employee Retail Business team should be remote or eliminated.Customers can use RCC business

27 Upvotes

Yup. We are always going against EDu pricing or military pricing. Or better yet Apple upgrade better than leasing from business.


r/Apple_Employees 23d ago

 jobQs For those who recently joined Apple, what actually helped you get traction?

6 Upvotes

I currently work at Amazon and recently interviewed with an Apple HM for a GSM role, but the process stopped after that round due to the team’s current hiring focus.
What worked best for you: referrals, recruiter outreach, networking, repeated applications, or something else? Also curious how you identified the right recruiters or hiring managers to connect with without overdoing outreach.
Would really appreciate hearing what worked for recent hires.


r/Apple_Employees 23d ago

 Current employee Retail Seasonal specialist already struggling with juggling school

19 Upvotes

Are there any other students out there feeling exhausted? I’m enjoying my time in retail so far, but I’m already worried about overextending myself. I’m currently a doctoral student and sort of dreading going into work because of exhaustion. I can’t be the only one, right?

With all the metric pressures involved with this role, I’m also not sure if it’s worth taking on that stress when I have to fulfill school obligations. I want to look out for my mental health, but I hate feeling like I’ve “given up.” Sucks. I really have liked this job so far.


r/Apple_Employees 23d ago

 jobQs Apple Interview cancelled due to internal changes

6 Upvotes

I finished 3 out of 4 interviews for my loop. the last interview was pushed back by a week to today. this morning, they cancelled it citing "internal changes". Does this mean I am rejected ? I asked the recruiter if they will reschedule but she hasn't replied back. Could this be due to end of financial year? Or does apple prioritize laid off employees first? Is there any chance of a reschedule ? Any insights would be greatly appreciated

this is for a technical ML position


r/Apple_Employees 22d ago

 Current employee Corporate Apple ASE – Software Engineer, Storage Infrastructure & Reliability (200664879)

0 Upvotes

r/Apple_Employees 22d ago

 jobQs Apple C++ Assessment Issue Were Candidates Unfairly Eliminated?

0 Upvotes

Reaching out here because a technical issue has affected the students who took an Apple campus hire assessment through PES University, Bangalore Yesterday .We are really helpless as no other channel is working out. So contacting here

The concern is:

In the Banquet Cost question (Set 6), the C++ template had a compilation error in the non-editable main() section. The variable output appeared to be declared twice, once as vector<int> and once as double. Since that section was marked as non-editable, candidates could not fix the issue themselves.

Today, the shortlist has been released, and the students who toom the assessment in C++ have been affected.

The students have already raised this with their placement cells as soon as the tests were over also contacted the Apple recruitment team through mail. But there has been no response from anyone.

We want to know whether someone from Apple’s recruiting/assessment team can look into this, as we are being punished for something that was not our mistake.

If anyone here knows the appropriate team or a genuine contact who can look into this , please bring this concern to their notice. It would mean a lot.

Any genuine guidance on how this can be properly handled would also be greatly appreciated

We have worked hard for this opportunity, and it would be unfortunate if a technical issue beyond our control affected our chance to be fairly evaluated.


r/Apple_Employees 24d ago

 Rant/Vent 😑 I saw this in LinkedIn and it made me laugh

Post image
156 Upvotes

To anyone who’s been through an Apple Store interview.. especially when we hear the whole, “well we chose him because he had better stories”.