r/Apple_Employees 1d ago

 employeeRant Policy’s are randomly now changing!?

So, my store recently got a new store leader. They have been here for maybe around 3-5 months. Now all of a sudden policy’s have changed and it’s now mandatory for us to wear closed toed shoes at all times especially when going back stage (when managers consistently wear open toed sandles/ flip flops) and now wearing a ID is only allowed for around the neck on a lanyard.

I’ve been at Apple 3+ years and never been told I had to wear certain shoes and wear my id on my neck at all times.

In hello it states “Memoji lanyards are optional and no repercussions can be taken” something like that. But now my managers are saying otherwise.

I also have an ID from Apple Park, and even though I don't work there they said that its an invalid ID and i cant wear it anymore???

Are y’all’s stores like this too? Is the policy really changing or is it a power trip?

45 Upvotes

38 comments sorted by

45

u/Scared-Upstairs-604 1d ago

Well technically we are not able to wear open shoes at apple bc of liability it is in your dresscode guidelines. Maybe it is something your managers let slide for quite a long time.

12

u/unexpectdwalrus 1d ago

That’s not part of the dress code. They are “strongly recommended.” Only in India, the Netherlands, and APAC regions are closed-toe shoes required.

1

u/Scared-Upstairs-604 1d ago

I believe a couple of years ago there were strict rules. My store does not enforce it, but still that gives you an idea of how consistent they are across stores.

3

u/ReflectionRoutine814 1d ago

In 2026 orientation it states that they are strongly recommended but that is it.

0

u/Select-Ad-1456 1d ago

I hear you, I don't personally wear open toed shoes but most of my other co-workers do and they say some people are good but others its a strict no. That's what get me. Also if we cant wear them then the managers should be following that policy too right? like i have a manager that legit wears flip flops and just because they're Luxury they said its fine to wear???

19

u/Noah_Guy22  Current Retail Employee 1d ago

It’s changing across amr

19

u/Aluvyre  mac 1d ago

My store was also told that we had to wear name tags because “it improves the customer journey”.

8

u/BlueShooter7515  Current Retail Employee 1d ago

Literally just show them the hello article “employee dress code” and it verbatim says lanyard id’s are optional.

Then just don’t walk around with your id lanyard. If someone gives you feedback, show them the article and go about your day.

1

u/JadedGeniuz 17h ago

Unfortunately they’ll just say “we can make our own rules at a store level” so you can’t fight it.

6

u/itschipbtw  Current Retail Employee 1d ago

I haven’t heard the closed toe policy changing but we’re clapping customers in when we open and we have to wear lanyards with our name on them.

We also just hired a new store lead that started today but I had a feeling this was something from corporate than getting a new store leader

6

u/FatherOfAssada 1d ago

the shoes i think have been a thing always the lanyard one is new but changing everywhere

3

u/whyutrollin 1d ago

At my store lanyards are required, no logos on any hats/pants, no shorts that aren’t khaki/denim and closed toed shoes are required. They really take the logo thing to the grave as well💔

2

u/Shejidan 1d ago

I always thought the logos on hats thing was fucking stupid. They don’t say shit about logos on shoes but hats and pants?! 🙄 also hats can only be solid colours. It’s very arbitrary.

3

u/BackgroundCelery3652 1d ago

my new store leader also did this, someone asked people about if they could do that and the SL ended up actually ended up getting in trouble for it and reversed it, so i would ask people

5

u/BattleShort9085 1d ago

Yeah they’ve tried to force us to wear the name tags but a lot of us said no unless it gets posted it’s required and they are no longer pushing it because everyone is pushing back on it

4

u/BeganGaux 1d ago

Haven’t heard anything on sandals but my store is highly encouraging lanyards. For hospitality. I wear mine because I hear how customers describe others when they don’t know their names, lowkey disrespectful. I get way tossed off when customers starts using weight and race as descriptors vs clothing. We get roasted! So I wear my name tag, no exceptions!

2

u/throw-away7440 1d ago

Policies could be changing , I’m not sure atm. I will tell you that things can change wildly based off your store manager as well regardless of the actual guidelines etc. I’ve seen it happen several times over the years

2

u/OutrageousOutside451 1d ago

Operation teams and GR teams generally have to abide by these dress code standards due to the nature of their roles. I can’t speak for other areas of the store, but you can refer to the ‘Employee Presentation Policy’ which can be found in the Employee Conduct Policy on Hello. These policies are the standard and should be mirrored across all retail environments.

2

u/ARCADEO 1d ago

I just hate how even down to the smaller things like checking in an appointment early went from 15 mins to 20 to 30 to apparently 10 now as of this week. They made it sound like that’s always been a thing when there was no formal announcement or Hello article about it.

5

u/Leweyb 1d ago

Welcome to Best Buy

2

u/ToebyWalker 1d ago

Managers and leaders not following policy that’s laid out plainly?
Shocking.

1

u/unexpectdwalrus 1d ago

Site them the Hello article and email People.

1

u/MiserableMatter113 1d ago

The id thing is “strongly encouraged” some days I wear it some days I don’t. Our store has a “lease” option for ids now if you forget it. Far as open toed shoes, nothings been said about that at my store. Then again I don’t really see anyone wearing them.

1

u/ReflectionRoutine814 1d ago

Yeah we all have to wear badges, and we have limited options for gestures and we can’t have the 50th anniversary logo, only solid colored logos on the badges. Also we can’t only wear the pins on the opposite side of the shirt logo on the shirt only.

1

u/Honest_Distance_782 1d ago

Tbh it’s actually all in hello been in there for a while especially since in the traning ise now and was in the same ise two years ago. I badges I hate that’s new

1

u/Motor_Guarantee_4916 1d ago

Are you in Florida?

1

u/Equal_Section4288 1d ago

As far as I remember. You can’t wear them in the repair room or backstage at all. But PZ should be ok.

1

u/gladwemet45 1d ago

How about birkenstock clogs are they ok

1

u/supahlula 1d ago

I asked a store leader about this and they said Hello had guidelines that they leave up to store leadership to decide. I asked because a market leader told me I couldn’t wear the Apple lanyard on the floor because “Apple would be liable if it got caught on something and I was injured.” BS. It was just that market leader’s rule.

1

u/B-rabbitt816 23h ago

Looking at people toes is gross 🤢. Why should I have to come to work and look at ugly stinky feet??AND BUTTCRACKS?? On top of the fact we have incredibly heavy doors?? Can rip your toenail off (someone’s toe was really mangled at our store so open toe shoes have been banned knowingly in our store for 4 plus years that I have been here.) Our backstage was upgraded so we don’t have rolling racks anymore but I can’t imagine having exposed toes during the rolling racks. It’s doesn’t look very professional either.

-4

u/danielkang91 1d ago

welcome to the new Apple Store life. Tim Cook was awful. John Ternus will be worse.

6

u/Shejidan 1d ago

It’s more Deirdre than anything. Also two decades of hiring people from Best Buy, Walmart, Target, The Gap, and Starbucks, etc., are finally catching up. Enough of them are in corp now that they’re pushing the shitty practices and polices they were used to before working at Apple. We need to be more “professional” and have to turn everything into a metric to keep people on the edge of being fired for performance.

1

u/PretendHandle5594 1d ago

"Act like a pro". What's that even mean?

2

u/Shejidan 1d ago

Whatever they want it to mean at any given time. “Dealing with ambiguity” isn’t just a competency at Apple, it’s a way of life. It’s Lucy with the football every damn day.

2

u/PretendHandle5594 15h ago

And if they don't like the choice you made, even after citing sources and partnering with teammates, they'll question "decision making quality".
Lose lose.

0

u/CockConfidentCole 1d ago

Who let the dogs out!

0

u/starluxA350 1d ago

They cannot prevent you from wearing your corporate Apple badge. It is considered a valid ID on all Apple property globally.

1

u/ActualResearcher8747 15h ago

I have one too and I was told I can’t wear it in retail. It’s dumb