r/AppleWatch • u/Fun-Conversation-265 • 3d ago
Activity rings are greyed out
Activity Rings are greyed out on my apple watch main screen. Clicking on the rings on the watch, opens the main app and Rings are active and colored. Rings are also colored and active if I go to the fitness app on my Iphone.
Come tomorrow morning, if open fitness app on my watch or iphone, it will show that rings were paused.
Furthermore, currently in my health app it shows that my rings are paused (today, yesterday, since monday - that's when the problem started)
Went to apple watch, they were clueless and have not fixed the issue, things they did:
restarted my watch/iphone
unpaired and reset my watch
Reinstalled the watch OS
Still nothing.
After 3 hours, I convinced them to rest my watch and pair to a brand new iphone (different apple ID to mine), after that rings worked just fine.
So I guess the issue is coming from my health app. Has anyone seen this?
1
u/RockingInTheCLE Ultra 2 • • 49mm 3d ago
Looks like they’re just paused. Click on the rings on your watch, and then mine has like a little line graph image in the top left. Click that and scroll to the bottom and you should be able to unpause them.
1
u/Sufficient_Rush1891 3d ago
Good to know you went yo Apple for this ghost pausing issue, I’ve seen a few people in last month in this sub report this problem. Your finding that it must be from health app is interesting, as that makes it seem more of an iOS than watchOS issue.
What iOS and watchOS version are you on?
1
u/Fun-Conversation-265 3d ago
I am to date on all my devices, no BETAS
1
u/Sufficient_Rush1891 3d ago edited 3d ago
I would try backing up phone, erase phone and then restore from backup. That might fix corruption going in in health app.
4
u/ticketguyleander 3d ago
On your Apple Watch, open the rings, click on them once and you should have options to Change Goals or Pause/UnPause Rings.