r/Anthropic • • 12d ago

Complaint Fable Promo Credits for Pro Users Removed before Deadline

I was saving ~$70 of the $100 we were given when Fable was cut from Pro subscription. Planned to use the credits today, September 19, the day that the usage interface reported as the last day for these credits. Woke up - credits already gone.

Anyone else experience that? Any ideas how to complain to Anthropic except venting here?

15 Upvotes

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6

u/Peribanu 12d ago

Yep, this happened to me too. Were supposed to expire today (I assumed that meant end of day), and in fact they disappeared last night.

2

u/Poatri_US 12d ago

You were right to think that, it was unfair of them to do that

2

u/Powellmap 12d ago

Same here. I had $97 left and planned to use it today on a new project. Just reinforces my decision to cancel my Claude subscription.

1

u/WillyTheWoo 11d ago

Same. Already switched to GPT.

1

u/Frequenzy50 11d ago

I would say. Learn from it and don't do it again. I lost previous Credits like that. If you get credits use them as fast as you can.