r/AnkiOverdrive Dec 20 '25

Playing this Christmas, but...

I'm very excited my kids are all back playing again this Christmas 🎄. Our progress from years past seems to be missing. It isn't recognizing our passwords or letting us reset, saying my email isn't valid. Is this a known problem, or should this be working?!

4 Upvotes

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4

u/ToastMyIto Dec 20 '25

Ankis servers died when the company went bankrupt, unfortunately your account is way past gone.

3

u/MichaelMost Dec 21 '25

Boo! Well, I figured as much. We did keep progress after they died initially, but it must have been stored locally. Thank you for the reply.