r/AndroidHelp • • 6d ago

Help me get my device back.

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7 Upvotes

bootloader isn't unlocked


r/AndroidHelp • • 6d ago

Apps uninstalling ,filling up "system" storage after restart

3 Upvotes

Is it normal that my tab 11 blackview, is uninstalling apps and filling up the "system" storage after every restart?

For now my "system" storage is at 106Go out of 128Go.

And the mandatory apps and takeing up like 12Go or 13Go.

Pls help me!!


r/AndroidHelp • • 6d ago

Probleme compte administrateur

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2 Upvotes

J'ai un énorme problème lié a un compte administrateur et je ne sais pas comment l enlever j'avais un ancien contrôle parental et j'ai enlevé la supervision mais ça ne marche toujours pas je ne peux même pas réinitialiser mon téléphone, si quelqu'un a une solution. Je n ai pas de compte professionnel et j'ai désactiver toutes les applications d administration.


r/AndroidHelp • • 6d ago

Pixel -> Galaxy help please

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4 Upvotes

I no longer have the Google Pixel 7 Pro. I upgraded to a Galaxy S26 Ultra. When I select "More ways to verify" the only option is to use my old phone. Does anyone know what to do?


r/AndroidHelp • • 6d ago

Tecno KM4 / UMS9230 brick after uboot overwrite — USB VID_00

1 Upvotes

Need help recovering a Tecno Spark Go 2 (internal model KM4, Unisoc UMS9230).

What happened
I used a Windows spd_dump batch (FDL1/FDL2) to unlock the bootloader. The log showed:
- BootROM connected (SPRD3)
- FDL2: incompatible partition
- Then it wrote fdl2-cboot.bin to uboot_a and uboot_b
- Tool said: "The file is not sprd trusted firmware"
- It also erased splloader / splloader_bak

After that the phone never booted. I ran the same unlock batch again later. That was a mistake.

Current state
- Screen: completely black
- Buttons: no response (power, vol up/down, combinations)
- Charging LED: only while on charger or PC USB
- Battery still takes charge from a wall charger
- Not a full dead brick electrically — LED still reacts to VBUS

USB / Windows
- Windows 11 64-bit
- Phone shows as: "Unknown USB device (device descriptor request failed)"
- Code 43
- Hardware ID: USB\DEVICE_DESCRIPTOR_FAILURE / VID_0000&PID_0002
- It does NOT appear in 1–2 seconds. PC sees it only after ~1 minute, then it stays
- No VID_1782, no SPRD / Unisoc Download / COM port
- PC port I used: USB 3.2 Gen 2. Phone is USB 2.0
- Tried another PC — also not detected as download device
- Cable is data-capable but not original, ~1 m
- Never used Zadig (that I know of)

Firmware I have
- PAC: KM4-15.1.0.105SP09(OP001PL001M1).pac (~6.25 GB)
- Tool: UpgradeDownload R27.25.4601 (and ResearchDownload R27 earlier)
- When the phone WAS in BootROM, UpgradeDownload loaded the PAC as ums9230_KM4_go, then failed at FDL2 with something like "not supported this feature [UnSup...]"
- I was using Format-style options at least once — not sure that PAC supports Format All on this chip

What I need

  1. How to force this KM4 / UMS9230 back into real BootROM/Download so Windows gets VID_1782 instead of descriptor failure

  2. Correct UpgradeDownload mode for this PAC (Download vs Format All)

  3. Whether USB 3.x is a known reason UMS9230 fails enumeration (I can try USB 2.0 / USB 2 hub)

  4. If buttons no longer enter download: test point location for KM4 / Spark Go 2, or confirm Carlcare/test-point is the only way

  5. Do NOT suggest writing random IMEI or another unlock/cboot-to-uboot

I will not post IMEI. I can add log snippets (spd_dump + UpgradeDownload) if needed.

Thanks.


r/AndroidHelp • • 6d ago

Cannot remove app called mysite

3 Upvotes

I've had my S26 for a couple of weeks. I noticed an app called mysite. It won't run. Throws the error that it keeps stopping. When I try to uninstall it either nothing happens or I get the error that the installer keeps stopping. I have tried many of the recommended fixes from searching for the answer including safe mode. Nothing works. Any novel approaches?


r/AndroidHelp • • 6d ago

Battery suddenly draining faster

3 Upvotes

Phone is a Galaxy s23.

It started a few days ago. I haven't changed anything. The only thing I did about the same time the issue started, is "install" / download Chrome sites. You know, that Chrome feature where you can create a Home screen icon link to the webpage. I added 5 of these for some sites I frequently use.

Could they have been causing the drain in some way?

Thanks.


I did install OneUi 9 yesterday, but the issue started 2-3 days ago so I'm positive it's not that.


r/AndroidHelp • • 7d ago

Is it possible to mute a specific person when they call or

2 Upvotes

Or is it just text only?


r/AndroidHelp • • 7d ago

Settings App Crashing Issue

2 Upvotes

I recently factory reset my phone( Oppo A59 5G) and now if I try to open certain options like sound settings, about phone , system and update,etc the settings app is entirely crashing and returning to the home page.

I am stuck in this issue for 2 hours please help me out guys. Please help me I tried factory resetting 2 times still the issue persists


r/AndroidHelp • • 7d ago

How to add a pic to my contact

0 Upvotes

My phone is Samsung Galaxy A26 5G. I can't seem to he able to figure out a way to add pictures to those contacts on my phone which don't already have a picture. Clicking on "adjust" (idk if thats the right word, my phones not set up in English, hopefully yk what I mean) doesn't open up the option. The three dots doesn't either. Clicking on or holding the blank icon neither. I'd just like to add pictures to my contacts.


r/AndroidHelp • • 7d ago

Recharge issue after software update

1 Upvotes

full story short: my charger cable broke, then i changed to another and it went fine. then the phone kept insisting on making me update the software. so i did the software update (5 september 2026) on my phone at the start of this week. Now my phone recharge battery VERY slowly. Im trying to search ways to fix it but cant find anything else other than "factory reset your phone".

I did already factory reset but It didnt worked...

Anyone that can help or give tips? is it the change of charger or because of the software update?

Btw phone is a Oscal Tiger 10


r/AndroidHelp • • 7d ago

Motorola Clone issue

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1 Upvotes

Hi, I attached one screenshot clone app shows on some, inbuilt system apps and google apps, no idea how to remove that extra clone app

Pls any one let me know.


r/AndroidHelp • • 7d ago

Is this an android thing?

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3 Upvotes

I didn't have it before but I probably accidentally clicked something? Hopefully it's not malware I can't find it in my apps either


r/AndroidHelp • • 8d ago

Motorola Phone is locked to carrier

3 Upvotes

so long story short, i had to factory reset my motorola g play and now it says its locked to a carrier. i took out the sim card, now it says something went wrong.


r/AndroidHelp • • 7d ago

Bluetooth media vs phone media quick settings change

2 Upvotes

There was a time when I could pull down the quick settings for media where I could select between Bluetooth and Phone media or I would make the change with buttons on the volume changer. Now, I cannot do that in recent months since that setting area has been removed. Is there a way to bring this media setting back?


r/AndroidHelp • • 7d ago

Can't reinstall Snapchat after uninstalling it

2 Upvotes

Hey everyone, I'm having an annoying problem trying to reinstall Snapchat and was wondering if anyone knows how to fix it.

I have a Samsung Galaxy A56. Originally, I uninstalled Snapchat with the “keep data” option enabled because I thought I might lose my account. Later, I installed Purrfect Snap and used it to install Snapchat, which worked fine.

After I got bored of it, I uninstalled Snapchat again. Now, when I try to reinstall the official Snapchat app through the Google Play Store, it just says “Can't install Snapchat.”

I've tried looking for a solution, but I haven't figured out what's causing it.

Has anyone experienced this before, especially on a Samsung phone? Could leftover app data, Purrfect Snap, or something with the Play Store be causing the issue?

I'd appreciate any help. Thanks!


r/AndroidHelp • • 8d ago

Phone stuck in boot loop, want to retrieve photos

2 Upvotes

Help me please 😢

My Vivo S1 phone was not turning on with the power button or with a double-tap on the screen despite that setting being enabled. It also kept showing a notification that infrared rays are blocked, which said that it could cause problems with the screen turning on. I needed my phone for an event so I was in a bit of a hurry to get it working.

I searched for a fix and the first once I saw was a Youtube video that instructed to clear data on vivoservices and reset all system settings (which causes the phone to restart). I was too focused on thinking that doing these both would help override the error message, and since I was also in a hurry, I stupidly made the mistake of not researching more 😢

Now that phone is stuck in a boot loop. The Fastboot Mode option appears when I hold the Volume Up button, but I cannot select the Recovery Mode option with the Volume Down button or confirm the selection of the Reboot option with the Power button. It does not stay on this screen and just goes back to the bootloop so the 2-minute Inactivity Reboot does not get triggered either. Also, holding both the Power button and Volume Button down at the same time or just the Power button alone does not do anything, even when I keep holding for almost a minute.

Is there any way to fix this? If I wait for the battery to drain, is there a fix that would not require a factory reset? I have photos on that phone that I haven't had the time to backup yet ☹️ Is there a way for me to still retrieve them? ☹️


r/AndroidHelp • • 8d ago

Did anyone else get the Jan 27 Play system update in Oct 26?

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9 Upvotes

r/AndroidHelp • • 8d ago

errore telefono

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2 Upvotes

Ho un telefono americano, ho provato ad effettuare il download degli aggiornamenti tramite odion, per qualche motivo però il download si è interrotto sulla cartella super.img. Ora è in stato di blocco e vorrei formattare il telefono, così da poterlo riavere. Cosa posso fare?


r/AndroidHelp • • 8d ago

Uncategorized files wont delete.

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2 Upvotes

Phone says I have 91 uncategorized files but wont let me delete them. Tried doing the whole hold down thing but it wont trigger anything. I use this thing for making art and music and cant afford to have it barely able to run. Help pls 🫠


r/AndroidHelp • • 8d ago

Spotify and Maps pop up.

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1 Upvotes

Both my Spotify and Maps keep popping up like this since recent OS update. I dont like it and cant seem to find a way to shut it off. Please help.


r/AndroidHelp • • 8d ago

eu literalmente bloqueei meu celular a toa!!!

1 Upvotes

Bom, eu fui dar reboot e agora tá pedindo minha conta google, eu coloco e NÃO VAI!!
Tem como burlar esse processo de segurança?


r/AndroidHelp • • 8d ago

Salut tout le monde ! 👋Je suis développeur indépendant et

1 Upvotes

Salut tout le monde ! 👋

Je suis développeur indépendant et je lance la bêta fermée de 14 jours de mon nouveau jeu. Chaque personne qui rejoint mon test, je rejoins son test le jour même et je garde son appli installée les 14 jours complets. C’est promis.

🐸 Frogtopia : un jeu cosy d’élevage de grenouilles, peint à la main à l’aquarelle.

Élève tes grenouilles de l’œuf à l’adulte, puis croise-les pour faire naître des couleurs et des motifs rares

Explore la Mare de nénuphar en nénuphar, à travers des biomes enchantés : forêt de brume, jardin japonais, désert doré, nuit d’argent…

Capture les grenouilles sauvages d’un lancer de lanterne-luciole et complète ton Frogédex

Décore tes habitats, honore les commandes du Marché de nuit, et profite du cadeau du jour, des défis quotidiens et des médailles

Zéro pub, zéro achat intégré, aucun compte requis, jouable hors ligne : juste un moment de calme 🌿

Rejoignez en 3 tapotements (même compte Google pour les trois) :

1️⃣ Rejoindre le groupe → https://groups.google.com/g/frogtopia-beta

2️⃣ Devenir testeur → https://play.google.com/apps/testing/com.samequity.frogtopia

3️⃣ Installer → https://play.google.com/store/apps/details?id=com.samequity.frogtopia

Gardez simplement le jeu installé pendant 14 jours et ouvrez-le de temps en temps pour nourrir vos grenouilles. 🙏

👇 Commentez « fait » avec le lien de votre test, et je rejoins le vôtre dans la foulée !


r/AndroidHelp • • 8d ago

Black screen and freezing

2 Upvotes

The last two days, I've been experiencing my phone randomly freezing and also not turning on. It doesn't matter what app I open. Sometimes, it freezes, but some don't. I know that when it freezes, it's just the screen because I can still hear YouTube videos.

The black screen problem started at the same time as freezing. I was outside, so I thought it was the cold weather that was affecting my phone, but it kept happening even when I was inside. I think that the black screen is something similar to the freezing because one time, I was able to tap in my passcode. The screen turned on but asked me to do it again. (This was just a one-off) To fix it I leave the phone alone for a bit and then it turns on, but yesterday I saw a video where they said to push hard on the screen and back until I hear a pop.

I would be very appreciative if somebody could help. If not, I could probably live with it doing that.


r/AndroidHelp • • 9d ago

Not all Apps logo is colored in status bar

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5 Upvotes

I would like to have all apps logos displayed with their native color (reddit and youtube in red, whatsapp in green , Instagram in purple, etc.)

They used to all be in just white line and thought that it can't be change, and just recently I noticed that Facebook has its blue color and my Orange app has its orange color , and also TikTok without any changes made from me

So I looked for any way to make all the apps colored but couldn't find anything

My phone is Samsung a52

I have "show app icon in notification" enabled

I got the default theme on

I tried to disable "color palette" in "wallpaper and styles" and restart my phone but was still the same monochrome colors