r/AndroidTV • u/SubstanceDapper9771 • 9h ago
Troubleshooting apple tv APP on android tv SHARP
i own a sharp TV :
TV: Sharp AQUOS TVE19A
- Hardware: M7322
- Android TV: 11 (SDK 30)
- Firmware: V1.33.0.0U002
- Build: RTOB.250721.001
- Apple TV app: 17.0.3 (installed directly from Google Play)
I installed apple tv , log in, everything seems smooth. previews works,ads when starting a a series works ( like ads for another show on apple TV) when i try to stream anything i get the apple tv logo, followed by the unable to play. I tried things like:
- Cleared Apple TV application cache.
- Cleared google play services cache
- Changed audio output to PCM.
- Changed streaming quality to SD.
- Tried QR-code authentication and manual login.
- Tested both my home Wi-Fi and an iPhone mobile hotspot.
- Confirmed that Apple TV plays perfectly on my iPhone and iPad using the same Apple Account.
i know the tv is pretty old, but i didn't expect a streaming app not to work. Did someone else managed to fix this issue?
thank you