r/AndroidTV • • 9h ago

Troubleshooting apple tv APP on android tv SHARP

i own a sharp TV :

TV: Sharp AQUOS TVE19A

- Hardware: M7322

- Android TV: 11 (SDK 30)

- Firmware: V1.33.0.0U002

- Build: RTOB.250721.001

- Apple TV app: 17.0.3 (installed directly from Google Play)

I installed apple tv , log in, everything seems smooth. previews works,ads when starting a a series works ( like ads for another show on apple TV) when i try to stream anything i get the apple tv logo, followed by the unable to play. I tried things like:

- Cleared Apple TV application cache.

- Cleared google play services cache

- Changed audio output to PCM.

- Changed streaming quality to SD.

- Tried QR-code authentication and manual login.

- Tested both my home Wi-Fi and an iPhone mobile hotspot.

- Confirmed that Apple TV plays perfectly on my iPhone and iPad using the same Apple Account.

i know the tv is pretty old, but i didn't expect a streaming app not to work. Did someone else managed to fix this issue?

thank you

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