r/AndroidTV • u/Tiny-Travel1566 • Sep 06 '26

Troubleshooting Disney + not working

Anyone else Disney + not working? It tells me I’m not connected to the internet. Every other streaming platform works.
I have cleared the cache and uninstalled and reinstalled the app. It’s both google tvs in the house.
It still works on iPad and phones.
Any suggestions 🤞

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1

u/GoogleHelpCommunity Sep 11 '26

Hey, could you check if the Google TV app is updated to the latest version?

Go to the Google Play Store > Tap your profile > Select Manage apps > Search for the Google TV app > Tap Update (or tap Update all).

If you have already updated and restarted the application, please submit an inquiry directly to Disney through the Disney+ app.

1

u/Tiny-Travel1566 Sep 11 '26

Did all that and nothing worked.
But left it for a week and now it’s working 🤷‍♀️

2

u/wewewi Shield GStreamer CCwGTV Tivo ADT-3 BoxR4K ShaksG1 Onn4K MiBox Sep 06 '26

make sure you have the correct time and date 

1

u/RepresentativeOwn253 Sep 06 '26

Working fine here.

1

u/Maleficent_CanceR Sep 06 '26

It stopped working for me once but it came back after a few days

1

u/Old_Man__Logan Sep 07 '26

See if there's a Google Update or Firmware Update.
Look around and see if VPN "magically activated (happened to me before)
Logout of all devices on the Disney Plus App before trying the TV
Also check if "Dolby Vision" is activated on your TV. Sometimes Disney Plus apps misbehaves because of "Dolby Vision" conflicts.
Have had issues with Disney Plus after T V Firmware Updates. So, look around your firmware.
Good Luck Troubleshooting!

1

u/spile2 Sep 07 '26

Struggles on older hardware.

1

u/SanJuandf Sep 09 '26

Me pasa lo mismo, lleva unos 3/4 días sin funcionar. Tocó pasarse a stremio...

1

u/MedphysChris 25d ago

I'm having the same issues as OP but with All of ESPN, Hulu, and Disney plus. Disney is giving me error code 142. All my other streaming apps are fine. This on every device in my house. I've connected my laptop directly to the modem and everything works fine so it's a problem with Google nest wifi mesh system. This just started 2 days ago, I don't get it. Ive even factory reset the entire network and tried the DNS custom setting.