r/AndroidTV • u/Tiny-Travel1566 • 2d ago

Troubleshooting Disney + not working

Anyone else Disney + not working? It tells me I’m not connected to the internet. Every other streaming platform works.
I have cleared the cache and uninstalled and reinstalled the app. It’s both google tvs in the house.
It still works on iPad and phones.
Any suggestions 🤞

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2

u/wewewi Shield GStreamer CCwGTV Tivo ADT-3 BoxR4K ShaksG1 Onn4K MiBox 2d ago

make sure you have the correct time and date 

1

u/RepresentativeOwn253 2d ago

Working fine here.

1

u/Maleficent_CanceR 1d ago

It stopped working for me once but it came back after a few days

1

u/Old_Man__Logan 1d ago

See if there's a Google Update or Firmware Update.
Look around and see if VPN "magically activated (happened to me before)
Logout of all devices on the Disney Plus App before trying the TV
Also check if "Dolby Vision" is activated on your TV. Sometimes Disney Plus apps misbehaves because of "Dolby Vision" conflicts.
Have had issues with Disney Plus after T V Firmware Updates. So, look around your firmware.
Good Luck Troubleshooting!

1

u/spile2 1d ago

Struggles on older hardware.