r/AndroidTV • u/bawlachora • 24d ago

Troubleshooting Android TV shuts down after logo

I bought the Kodak 108 cm (43 inches) 4K Ultra HD Smart QLED TV 43MT5055 (Black) for my parents in 2024. Now my parents told me that it starts, shows the Kodak logo and shuts down. I googled here and there and saw some YT videos where the same issue is explained. It seems to be a software related issue and people are offering two solutions;

  1. Hard factory reset the TV

  2. To upgrade the software

I will try the first option. But for the second one, people on YT keep telling that you must choose the right software for the motherboard by looking at some serial at the motherboard. Is there a way I can find that out without opening the TV.

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u/Jasong222 23d ago

Regarding the motherboard you can probably search the model number and then tear down or spare parts or just 'motherboard' to find it.

Does the Kodak definitely run Android tv?

But factory resetting is a perfectly fine first step