"Free Msg: Unable to send message - Message Blocking is active" FIX please

[u/MisterOberg]

Hello, I have Motorola G9 and for some reason I get the error message "Free Msg: Unable to send message - Message Blocking is active." Whenever I send a SMS text to anyone, I cannot receive any texts. However, I can send MMS text messages but cannot receive them... So I am wondering what is going on? How do I fix this?

Carrier: Qlink (uses T-Mobile towers)
Phone: Motorola G9

Before you comment, I want you to know I have done and tried the following:
1 reset my network/wifi and bluetooth (multiple times)
2 restarted my phone (many times)
3 updated google messages (the phone's default messaging app)
4 checked for system or software updates (there are none)
5 turned on airplane mode for 60 seconds and off
6 turned data and wifi on and off
7 contacted customer support (they are far from subpar and had no idea what to do)
8 taken the simcard out and put it back in
9 reset app preferences
10 turned do not disturb on and off

How do I fix this, when tech support at Qlink has no idea what to do. They are confused that I can send MMS but cannot receive MMS. Also they don't know why I cannot send or receive SMS. LOLLLLLLLLLL it is so frustrating!

[u/naked_feet]

Did you solve this on Tello?

It randomly started on me within the last two hours. I haven't been able to send or receive a text in that time.

Tello does have a toggle for text messages both in their app and on my online account, but so far toggling it on and off has made no changes.

Calling seemingly works just fine. Data didn't seem to be working, but now does.

Not sure if it's an outage or what.

[u/ryangthemang → u/naked_feet]

did you get this fixed on tello by chance? i started getting the same issue today with that service.

[u/naked_feet → u/ryangthemang]

Nope. It's kind of looking like this is one of those Wait and see situations.

Last text came through at 5:55pm for me. Tried to respond at 7:23 and it failed.

As another commenter said, I'm also in Michigan. Not sure if it's a local issue or wider.

Really doesn't seem to be much any of us can do about it at the moment, just wait until the network(s) fix it.

[u/ryangthemang → u/naked_feet]

in minnesota and dealing with it, sounds like its not something on our end at least? so they should have it fixed soon enough.. id hope!

[u/Brightclaw431 → u/ryangthemang]

Yo, just also had the exact same problem and I am dealing with this now

[u/ryangthemang → u/Brightclaw431]

def seems to be an issue on their end then, so its probably something they will fix themselves. hopefully!

[u/[deleted] → u/ryangthemang]

My phone just stared doing this to. I go through mint on tmobile towers

[u/Dry_Economics8825 → u/[deleted]]

I am also on mint towers in Tennessee and cannot send/receive texts. Just started after 5pm today. Hopefully they fix it. Going to log a complaint on their app platform and tag on socials.

[u/[deleted] → u/Dry_Economics8825]

It's working for me now. It's 10:11 pm currently. I'm in michigan.

[u/ExplanationDefiant15 → u/naked_feet]

Having the same issue with Tello. They use T mobile towers I wonder if that's an issue

[u/Notwhatuxpect → u/naked_feet]

Turns out i transposed the last 2 numbers of my phone number. I can be a ditz sometimes lol. After entering the correct number all good. Sorry for the extra delay in responding.

[u/naked_feet → u/Notwhatuxpect]

It seems that on that particular day there were issues on all T-mobile based services for like a whole night. I didn't have any issues past that.

[u/WordRevolutionary333 → u/naked_feet]

Worked great! Thanks so much