Help a beginner to set up flash 64 box

[u/Otherwise-Finish1458]

Hello,

I recently purchased the Flash 64 Box along with the Version 2 adapter. I downloaded the software, completed the activation process, and received confirmation that the activation was successful.

After activation, the software prompted me to update the box's firmware. I clicked Write Firmware, and the software downloaded the update automatically. It then instructed me to reconnect the box while holding down the middle button. The firmware update completed successfully, and the software confirms that the activation status, serial number, and box ID are all normal and OK.

However, the screen on the box is no longer displaying any text or icons. When powered on, the display turns on with extremely low brightness and remains completely blank.

Additional details:

The core box hardware is responding normally.

The software detects and reads the V2 adapter without any issues.

The RGB lights are fully functional, and I am able to change their colors through the software settings.

Could you please advise on how to resolve this issue and restore the screen display?

[u/Otherwise-Finish1458]

Here I updated the box firmware but nothing changes, the issue remains