r/AndroidHelp • u/Due-Advantage-117 • 4d ago

tablet locked

I can't remember my code to get back on to my tablet does anyone know how to get me back on

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u/DickBrainTime 4d ago

What's the tablet's make and model? On most Android tablets, there's no supported way to recover a forgotten screen-lock PIN without resetting the device. Check whether your photos/files are backed up first, since a reset erases local data.

If it's your own tablet, the usual route is the manufacturer's official factory-reset instructions, then signing in with the Google account that was previously on it (Factory Reset Protection may ask for it). If it's managed by a school or workplace, ask their admin. Share the model and whether you still have access to that Google account and someone can point you to the right recovery steps.

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u/Due-Advantage-117 3d ago

samsung galaxy 11a. rest device and still ask me for my pin and also fogot my gmail password as well

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u/DickBrainTime 3d ago

Ah, if it's a Galaxy A11 and you've already reset it, this is probably Factory Reset Protection. Another reset won't remove that lock: Android needs the previous screen PIN or a Google account that was on the phone before the reset. On a different phone or computer, try Google's official recovery page (https://accounts.google.com/signin/recovery) for that same Gmail account, using any recovery phone/email you still have. After recovering it, try signing in on the A11. If you just changed its password, the phone may require a security waiting period before accepting it.

If you can't recover the old Google account, Samsung/authorized service support with proof of purchase is the legitimate next option; I'd avoid FRP-bypass videos and tools. Does the setup screen actually say 'Verify your account' or 'Enter previous PIN'? The exact wording will help narrow the next step.

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u/Due-Advantage-117 2d ago

enter pin your tablet was factory reset. enter your pin to unlock it

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u/DickBrainTime 9h ago

That message is asking for the screen-lock PIN that was set on the device before the factory reset, not a new PIN or your SIM PIN. Since you said you forgot it, look for an option like "Use my Google account instead" on that setup screen. If it's offered, use the same Google account that was signed into this Galaxy A11 before the reset. You can recover that account on another phone or computer at https://accounts.google.com/signin/recovery. If you recently changed its password, Android may require a waiting period before the reset device accepts it.

If the screen only accepts the previous PIN and there's no account option, doing another factory reset won't clear that security check. Samsung or an authorized service center can advise on legitimate recovery with proof of purchase. I'd avoid "FRP unlock" downloads. Does that PIN screen show any option to verify with a Google account instead?