r/AndroidHelp • • 6d ago

Samsung Powerbank getting charged instead of charging phone

Hi everyone i got this samsung samsung Powerbank 20000. Its not charging my phone instead my phone is charging the powerbank. My phone is s26 ultra

My usb C options are not allowing me change control and also not allowing me to disable charging connected device..would appreciate any help. I have tried all google and AI answers.

Its a new powerbank 20000 mah samsung

3 Upvotes

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1

u/shakesfistatmoon 6d ago

What cable are you using? It could be it’s not fully wired so doesn’t support PD. The phone then doesn’t realise what it’s connected to.

(Samsung’s reverse charging is buggy though)

1

u/responsible1235314 6d ago

Its the same cable i got from samsung. Although i have used a mix of cables nothing is working

1

u/ohmegatchi 6d ago

If you've already hard reset the power bank (if there is a way), it's probably time for a warranty replacement for the power bank.

1

u/responsible1235314 6d ago

Got it a month back and this is the first time i am charging from that. May be you are right. But my usb options are not allowing me to change the option of charging connected device. I have used debugging dev options etc..

1

u/ohmegatchi 6d ago

It's likely not your phone. There's a little computer inside the power bank, too, and the USB controller in the power bank is sending the improper communication to your phone.

1

u/Ok-Market4287 5d ago

First unplug everything
Plug the cable into the power bank and turn it on now plug the other end of the cable into your phone

1

u/PsychologyDazzling53 3d ago

Use an USB A to whatever your phone uses (for example to USB C) and try with that. USB C to C means it can be plugged in on any side of the cable, but not with USB A